Gainsight reviews

Thanks for sharing your perspective and for being honest about how you see things. To keep up with the pace of change in agentic AI, we’re balancing both organic innovation and M&A. For example, Staircase AI has been a tremendously successful acquisition, while the Atlas Agent, built by our existing team, is blowing people’s minds and already has a long waitlist for early access. Our legacy code base may be mature, but it has stood the test of time, powering some of the world’s largest companies. We’re now modernizing it with agentic coding tools to move even faster. I do appreciate the feedback and wish we could have given you a better experience. Cheers, Chuck

I’m glad to hear you’ve had a positive experience with our culture and flexibility. You’re right that some of our processes can move slower than we’d like, and we’re working to streamline them while continuing to scale. I appreciate you taking the time to share your perspective. And congrats on a great run at Gainsight! Here's to many more years of success. Cheers, Chuck