Gap reviews

3.7

70% would recommend to a friend

(10,074 total reviews)
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Mark Breitbard

72% approve of CEO

58% positive business outlook

Gap has an employee rating of 3.7 out of 5 stars, based on 10,074 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Jul 3, 2012
Recommend
CEO approval
Business Outlook

Pros

Full benefits and 4 weeks of vacation as new full-time hire for you and dependents, generous employee discount. Charitable (stores are encouraged to participate in local community charities) and forward thinking (supports LGBT agenda, domestic partners, racially diverse). Kids and Baby product is on point , on trend and well designed.

Cons

Extremely low pay for full-time store employees, no over-time, little training for new employees (includes management and sales associates), grossly insufficient payroll to meet demands of corporate, corporate and upper management do not value the individual worker (especially management) nor do they care about life or quality of life, upper-level management is rarely seen in lower volume locations nor do they provide much guidance or support when they breeze in once a year, no support when it comes to loss prevention, general feeling of frustration in many stores a demands placed on them by corporate due to lack of support and being completely out of touch with what is happening at stores within all volumes, no checks and balances on store directors/ general managers(the lazy continue to be lazy and get away with it), waste money on sending heads of stores and corporate to "party" in Las Vegas twice a year for general convention at one of most expensive hotels on strip; in which information gleaned never quite seems trickles back to stores. Looking at the way stores are struggling with hours, retention, and theft seems to me that that money could be better spent, on training and payroll. Gap does not know how to get the right people in right positions at right time nor do they know how to retain talent anymore! They do know how to burn people out. Product especially in Adult Brand is lack-luster, customers almost entirely refuse to purchase full price because they know it'll be on sale within a week. Denim which is bread and butter of brand is ill fitting and poorly made of low quality fabric. Gone are the days of must have clothing and fantastic design at least for adult. The kids and baby lines are fantastic and on point.

3.0
Jun 29, 2012
Recommend
CEO approval
Business Outlook

Pros

Good learning ground as far as garment technique is concerned.

Cons

Senior management is un-cooperative towards junior employees.They should break senior/ junior devide and interact direct with them. This will make them confident/ more secure job wise,

4.0
Jun 28, 2012
Recommend
CEO approval
Business Outlook

Pros

Approachable customers Friendly supervisors Easy and adaptable environment Employee discount (50% off at Gap & Banana Republic, 30% off Old Navy, additional 10% off sales)

Cons

Short shifts (mostly 3 hours) in multiple days per week. Usually hard to find someone to cover your shift.

Viewing 9886 - 9888 of 10,074 Reviews

Glassdoor has 10,687 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.