Genesco reviews

3.6

66% would recommend to a friend

(69 total reviews)
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Mimi Vaughn

95% approve of CEO

53% positive business outlook

Reviews by job title

69 reviews

Reviews about "Compensation"

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3.0
Apr 25, 2016
Recommend
CEO approval
Business Outlook

Pros

You'll meet some cool people, everyone I met there was super nice... The supervisors and cat team would help me out even if I needed help like 20 times in a day

Cons

There were a good amount of cons, the biggest con, and the reason why I quit was because I felt like I was lied to. I was told I was getting "promoted" to the A-team, they made it seem like it was a huge promotion. I accepted the offer, and they told me I would be working 6 pm to 3 am instead of 2pm to 11 pm. So a day later after I accepted the job I asked how much more I would be getting paid and they said "well because you have an easier job you won't be getting paid more, the promotion is that it is easier." So I felt like I was tricked into a job with worse hours. Another con is the joke of a training course they have.... 4 DAYS of training, then they throw you on the phones.... I did like the trainers, and I felt like if they had more time they could teach us a lot more, but no one can learn that much information in 4 days, I worked their for about 5 months and even toward the end there were still many things I wasn't really sure about. And then they start having you cross train for different companies even though you don't even fully know the first company they trained you for, and no you don't get paid anymore money for learning every single company there and taking every companies phone calls. The break situation was terrible as well, they usually have hour breaks, but when I started working there they would only give us 30 minute breaks because they were in back to school season, this lasted from July to I think late September or early October. And one last con, I found out that there was a person from my training class who was making a dollar more than me, the person who got the "promotion" to the A-team and the person who took really terrible hours didn't deserve as much as someone else from their training class..... And no she didn't get a raise or anything they just started her off making more money than me

4.0
Mar 6, 2016

Not a bad company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

40% discount at Journey's brand stores Management is friendly Growth opportunities for the dedicated

Cons

Low pay. No vacation until 1 year vested. Only 1 week vacation until 3 years.

3.0
Jan 19, 2016

Store Manager

Recommend
CEO approval
Business Outlook

Pros

Great Commission if you hit your sales goals. Fun environment to work in and for if you and your team are successful.

Cons

The hours for management are grueling. Only 1 day off a week is brutal in an industry that you have to work overtime consistently. You get paid pennies for your overtime so it's not all that rewarding.

Viewing 58 - 60 of 69 Reviews

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