Genesys reviews

4.2

83% would recommend to a friend

(2,707 total reviews)
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Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,707 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Apr 20, 2018

Great Place To Work

Recommend
CEO approval
Business Outlook

Pros

Genesys as a company has great leaders in all the departments and good work culture with lot of passionate people working around points that really makes me feel a great place to work as below: 1. They keep transparency in all the policies 2. Work balance between Personnel and Profession is always taken care 3. Approach towards any concerns raised is always being Positive and solutions provided then and there. 4. Very energetic, passionate and exciting premises to work 5. Recognitions and Awards to all level of Employees to motivate them. 6. Gives importance and acceptance to innovation and new ideas related to the Business. 7. Easily approachable Leaders and Management we can just walk in to their Cabins and discuss 8. Importance to health and Sports activities If you ask me Genesys is like a Genie with lots of wishes and unlimited career opportunities to fulfill

Cons

Nothing as of now keep the good work goin on

5.0
Apr 19, 2018

Millennial Culture

Recommend
CEO approval
Business Outlook

Pros

Open culture, easily approachable management, good ethics, flexibility, fair compensation, travel opportunities (literally for every employee), effective platforms for learning, industry leader, and so on.

Cons

Quick ramp-up comes with small glitches in support processes such as finance and IT.

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Genesys Response
8y
Thank you for taking the time to share your thoughts. We love to see employees who just started be excited to work at Genesys. We are proud to have built a positive work environment that encourages work-life balance and allows us to be the industry leader. Our employees are what makes Genesys a great place to work, keep up the great work! Best, Greg (Greg Buck, Global Talent Brand Manager)
5.0
Apr 19, 2018

Good company to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work, new technology used.

Cons

No cons in the company

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Glassdoor has 3,039 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.