Genesys reviews

4.2

82% would recommend to a friend

(2,703 total reviews)
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Tony Bates

91% approve of CEO

84% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,703 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Jul 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Friendly staff with global presence

Cons

Company is constant undergoing restructure and changes

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Genesys Response
10y
Thanks for the positive feedback about our staff and company. I know there have been some changes in our APAC region over the past few years, and I acknowledge change can be challenging. Thanks for taking the time to write and if you have any concerns I'd urge you to talk to your HR Partner. Best, Tracy
5.0
Jun 27, 2015

Good palce to wirk

Recommend
CEO approval
Business Outlook

Pros

Stability of the Company The Culture/Teamwork Focus on Customer Service Reputation for Friendly People Competitive Pay and Bonuses

Cons

There’s no chance for personal impact It’s difficult to be promoted Management

3.0
Jun 20, 2015

developer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

convenient location, great food nearby

Cons

work overtime, averagely organized management

Viewing 2638 - 2640 of 2,703 Reviews

Glassdoor has 3,035 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.