Genpact reviews

3.7

71% would recommend to a friend

(28,737 total reviews)
avatar

BK Kalra

79% approve of CEO

71% positive business outlook

Genpact has an employee rating of 3.7 out of 5 stars, based on 28,737 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Genpact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

29K reviews
1.0
Feb 3, 2014

Terrible company culture

Recommend
CEO approval
Business Outlook

Pros

decent compensation and OK benefits

Cons

The culture of the company is based on whether you are connected to the leaders in India...not on your capability. The leadership is very condescending and steps all over the lower level employees. the US employees are only used to sell...that is all they care about.

1.0
Aug 7, 2024

Hit or Miss. Mostly Misses

Recommend
CEO approval
Business Outlook

Pros

You get paid as expected.

Cons

When you hear, "people get promoted with in 2 years", that means HIGH turnover rates. People leave and positions bet back-filled by people without ANY or minimal experience in that role. They don't pay their vendors. Travel budgets are constantly changing and so do your plans even for simple low-cost domestic travel. They are so bad, FedEx wouldn't take a package because they were over 6 months late paying. ANYTHING you write into the 'anonymous' HR app WILL BE shared with your manager. Do not write anything negative or suggest improvements. If their BIGGEST clients saw what goes on behind the curtain, they would terminate their contracts. Let's say when it comes to compliance and industry standards, Genpact views them as optional. I strongly suggest to their clients to conduct FULL audits of operations behind the scenes. I never had an exit interview. I never meet or spoke with my next manager up. After one month, I questioned my recruiter on how badly managed my department was. The on-boarding process was a disaster, I never got the apps I needed.

1.0
Jul 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Job pays the bills while you look for a new one.

Cons

Starting with interview process which involved 5 people and was extremely disorganized. My interview was done remotely and only 1 person ever came on the camera while rest were on mute, had switched off their video and did not participate in the process at all. One interviewer even dropped off in the middle of the interview without letting anyone know. They scheduled my interview at 6:30 pm on a weekday. During the interview process I was given close to no information on the client or the projects I will be working on. During the interview process I had mentioned that I would need a month to relocate to a new city which they were okay with initially. After joining, suddenly my manager started asking me to move immediately. So with basically no help, I moved to a new city within a week because the manager and client wanted me to do so. This was extremely stressful but managers in this company don't really care. Two weeks into the job I was sure that I did not fit the role, the role required somebody with significant experience, probably someone with 7+yrs exp. while here I was with 1.5 years, pushed into the worst client and project ever. This was a decision taken by Genpact management for obviously ensuring they have a cash flow. My clients were absolutely awful, I was being overworked spending 12+ hrs a day working on projects with unrealistic deadlines. My managers and clients would call and message me late evenings (post 10 pm), on weekends and also during my personal time-off just to discuss work. It felt like I was maneuvering through things all by myself because my manager gave no guidance at all. This was possibly the worst decision I've ever taken and I'm very glad to have moved on.

Viewing 55 - 57 of 28,737 Reviews

Glassdoor has 30,190 Genpact reviews submitted anonymously by Genpact employees. Read employee reviews and ratings on Glassdoor to decide if Genpact is right for you.