Genpact reviews

3.7

72% would recommend to a friend

(28,777 total reviews)
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BK Kalra

79% approve of CEO

72% positive business outlook

Genpact has an employee rating of 3.7 out of 5 stars, based on 28,777 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Genpact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

29K reviews
2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Market rate compensation, not much else

Cons

AI is dismantling Genpact’s services-focused business model. The result is a toxic work environment with a dying culture: fear of layoffs, unclear goals, constant turnover, and remaining employees absorbing multiple roles as colleagues are fired or leave.

2.0
Jan 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Easy to get hired and the workload is very easy to learn. Lots of learning and training if you are new to marketing & advertising paid social.

Cons

The managers are incompotent and lack morals. They have favorites and are highly unprofessional. Its about who you know and not what you know here. HR is useless and you often are harrassed and tagerted if you speak up.

1.0
Sep 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Sadly, I can't think of any.

Cons

Their MO seems to be strictly partnering with struggling brands or industries, acquiring their workforce, and laying them off as quickly as possible to move operations to offshore, lower-wage labor. If you are unfortunate enough to be transitioned to this company, your days are numbered. They laid off my whole division and strategically calculated release dates to minimize severance and benefits coverage. Career advancement and income growth are virtually impossible, as their policy is to not let you move to higher pay grade opportunities, regardless of your skills, experience, or education. They talk a big game about wanting you to succeed, but they never followed through, seemingly knowing your days were numbered from the start.

Viewing 79 - 81 of 28,777 Reviews

Glassdoor has 30,231 Genpact reviews submitted anonymously by Genpact employees. Read employee reviews and ratings on Glassdoor to decide if Genpact is right for you.