Genpact reviews

3.7

72% would recommend to a friend

(28,777 total reviews)
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BK Kalra

79% approve of CEO

72% positive business outlook

Genpact has an employee rating of 3.7 out of 5 stars, based on 28,777 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Genpact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

29K reviews
2.0
Jun 22, 2022

Genpact

Recommend
CEO approval
Business Outlook

Pros

work from home chat support

Cons

The company lies and is not straight forward

1.0
Apr 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Remote work & equipment is provided.

Cons

Barely make any money. They hired over 500 people & didn't know what to do with all of us besides sit us all in a class that we were forced to have our cameras on & do computer work that did not tie into the job itself. The managers micro manage you so you are not allowed to do anything but what they say when they say it. They monitor you, your computer work, & screen at all times. They talk to you & treat you as if you are a child attending school remotely. You aren't allowed to speak to other employees in teams separately because you are being watched & they will demand you to stop chatting & delete the message thread. We simply spoke of nothing but the job/work, nothing personal ever & we were still told to stop. We exchanged numbers, me & a few other coworkers & we were told from a manager that we were not allowed to do that. So as you can see, they treat you as if you are a child here & really want to control you & everything that you do. All while getting paid bi-weekly w/ just a few bucks an hour. I barely made over $2000/mo. working here. So not worth it. They also make you go through this extensive process just to get hired & it takes so long to do. They ask for 10 yrs worth of background.

1.0
Feb 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, Work from home

Cons

Technology is terrible, underpaid employees, no performance based raises, workload is too much, management doesn’t know how to communicate, processes constantly change, OTM/Citrix weekly issues, working Black Friday, Christmas Eve, 4th of July (ridiculous how this company barely recognizes any of the major US holidays), contractor role, work with a lot of peers that are outsourced and in different countries and speak broken English

Viewing 85 - 87 of 28,777 Reviews

Glassdoor has 30,231 Genpact reviews submitted anonymously by Genpact employees. Read employee reviews and ratings on Glassdoor to decide if Genpact is right for you.