Is Genpact a good company to work for as a Sr. Manager, Operations?

Sr. Manager, Operations professionals working at Genpact have rated their employer with 3.3 out of 5 stars in 19 Glassdoor reviews. This is a lower than average score with the overall rating of Genpact employees being 3.7 out of 5 stars. Search open Sr. Manager, Operations Jobs at Genpact now and start preparing for your job interview by browsing frequently asked Sr. Manager, Operations interview questions at Genpact .

Does Genpact pay Sr. Manager, Operations employees well?

Sr. Manager, Operations professionals rate their compensation and benefits at Genpact with 3.0 out of 5 stars based on 19 anonymously submitted employee reviews. This is 9.5% worse than the company average rating for salary and benefits. Find out more about Sr. Manager, Operations salaries at Genpact.

How happy are Sr. Manager, Operations professionals working at Genpact?

60% of Sr. Manager, Operations employees at Genpact would recommend their employer to a friend. This rating has decreased by 36% in the past 12 months. Sr. Manager, Operations professionals have also rated Genpact with a 3.2 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.4 rating for culture and values and 3.4 rating for career opportunities.

What are the top reviewed jobs at Genpact?

Process Associate (4097) , Process Developer (2387) , Assistant Manager (2024) , Management Trainee (1352) , Business Analyst (1116) , Manager (1098) , Consultant (883) , Senior Associate (711) , Senior Manager (537) , Lead Consultant (510) , Associate (437) , Senior Process Associate (338) , Principal Consultant (244) , Content Moderator (239) , Analyst (216)

What are the pros of working at Genpact according to real employee reviews?

""Genpact has a good work life balance and helps and individual to grow along with the company"" ((in 2522 reviews)); "Good work culture and supportive" ((in 1106 reviews)); "Job security are good in genpact that’s the only good thing I have seen in genpact" ((in 810 reviews)); "2. Very good work environment and a safe work place for people from all walks of life." ((in 711 reviews)); "Good learning and good environment" ((in 454 reviews))

What are the cons of working at Genpact according to real employee reviews?

"Salary is very low as ur post and wrking yr increase...in monetary term genpact pays very less as compared to other org" ((in 3005 reviews)); "Management is poor and biased"" ((in 997 reviews)); "No benefits to encourage an employee and refreshing activities" ((in 327 reviews)); "No employee benefits apart from your fixed components" ((in 88 reviews)); "But the Senior Management and HR heads are good for nothing.. least bothered about Human Resources." ((in 69 reviews))

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Genpact

Genpact Sr. Manager, Operations reviews

3.3

60% would recommend to a friend

(19 total reviews)

Balkrishan BK Kalra

79% approve of CEO

60% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.5

Senior management

3.4

Culture & values

3.4

Career opportunities

3.2

Work/Life balance

3.0

Compensation and benefits

Sr. Operations Manager employees have rated Genpact with 3.3 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Sr. Operations Manager professionals have a good working experience there. Genpact is rated in line with the average (within 1 standard deviation) by Sr. Operations Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

19 reviews

5.0

May 7, 2025

Good work culture for LDT

Sr. manager, operations

Recommend

CEO approval

Business Outlook

Pros

Good work culture, supportive team

Cons

slow growth, and avg salary

5.0

May 4, 2025

Great work culture and opportunities to grow

Sr. manager, operations

Recommend

CEO approval

Business Outlook

Pros

Work culture is awesome. Many good opportunities to learn and grow. Management is supportive.

Cons

Health insurance coverage not sufficient for a family.

4.0

Mar 31, 2025

Good

Sr. manager, operations

Recommend

CEO approval

Business Outlook

Pros

Culture and Growth is good

Cons

Salary is not like market and is always less

Viewing 7 - 9 of 19 Reviews

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Genpact Sr. Manager, Operations reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good work culture for LDT

Great work culture and opportunities to grow

Good

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