GetInsured reviews

3.1

49% would recommend to a friend

(280 total reviews)

Chini Krishnan

68% approve of CEO

46% positive business outlook

GetInsured has an employee rating of 3.1 out of 5 stars, based on 280 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GetInsured employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

280 reviews
2.0
Jun 12, 2025
Recommend
CEO approval
Business Outlook

Pros

The company seems like a great place to work and for a VERY select few it can be. The work itself is rewarding and challenging. Pretty standard customer service, nothing extraordinary.

Cons

HUNDREDS of layoffs every season and recruiters/trainers/managers are not transparent about this at all. One day you have 50 people on a team, the next 10. It’s like an undercurrent of “am I next?” And you just don’t know. Team leads keep you engaged by asking if you want a long-term career and let you go the next day. Absolutely do not care about their employees at all. It was one of the worst management teams I have ever had the displeasure of working for and with. Great if you want a seasonal gig, but don’t expect much else and absolutely do not fall for their “do more and we will keep you longer”, everyone I knew was let go. 400+ people. The pay is too low for what they ask of you with no chance of forward movement. Overall, disappointing from start to finish.

1.0
Feb 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Overtime is usually available Paid holidays Low call volume

Cons

Laid off entire shift a week before Christmas unexpectedly Micromanaging Unorganized Frequent script change

avatar
GetInsured Response
1y
Thank you for taking the time to share your thoughts. Open Enrollment requires a temporary workforce to meet peak demand. As the enrollment period winds down, staffing adjustments occur, which is a standard practice across many industries. The timing is unfortunate, but is the nature of our business.
1.0
Jan 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Finally Clocking Out At The End Of The Day

Cons

Unprofessional Immature Kids For Management Disorganized Confusion Management Has 0 Leadership Training

avatar
GetInsured Response
1y
Thank you for sharing your feedback. We truly appreciate when employees and former employees take the time to share their thoughts—it helps us grow as a company. We pride ourselves on fostering a professional, supportive, and well-organized work environment. Our leadership team is dedicated to continuous growth, with structured training programs in place to ensure strong, effective management. We believe in promoting talent based on merit and providing opportunities for professional development at every level. We remain committed to maintaining a culture of respect, collaboration, and excellence. We are incredibly grateful for the hard work and dedication of all our team members, seasonal and permanent alike, in helping consumers navigate their healthcare options. For those transitioning from GetInsured, we thank you for your contributions and wish you all the best in your future endeavors.
Viewing 40 - 42 of 280 Reviews

Glassdoor has 316 GetInsured reviews submitted anonymously by GetInsured employees. Read employee reviews and ratings on Glassdoor to decide if GetInsured is right for you.