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      GetInsured

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      GetInsured reviews

      3.1

      49% would recommend to a friend

      (280 total reviews)

      Chini Krishnan

      68% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      GetInsured has an employee rating of 3.1 out of 5 stars, based on 280 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GetInsured employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      280 reviews
      1.0
      Aug 10, 2024

      Don’t consider working here

      Customer service supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no pros working at this company. The pay is low, the stress is high do to constant micromanaging, and the support is non-existent.

      Cons

      Upper management is very incompetent. They promote based upon who they like rather than based on performance. This results in many of them performing poor in their new position. Expect that you will be reassigned to a different department and ultimately demoted. Those that perform well will be undervalued and often ridiculed. Favoritism and nepotism is a rampant problem. The training is by far the worst I’ve ever seen. It is normal for a quarter of the new hires to resign within the first week of getting out of training due to their lack of preparedness. Also, hr and the management are in cahoots with each other, so don’t think that any relief will come your way should you complain. Finally, the Managers and Directors will maintain false documentation on you without your knowledge to present to HR when they’re ready to fire you. There will be no warning, no opportunity for explanation, and no review by HR.

      avatar
      GetInsured Response
      1y
      Thank you for your feedback. We do appreciate when employees and former employees take the time to share their thoughts. Helping customers enroll in a plan that fits their needs and their budget is such an important part of what we do here at GetInsured. Since there is an Open Enrollment Period for folks to sign up for a health insurance plan, the business is certainly seasonal. That means that as a company, we do need to ramp up our staff to prepare to serve the higher call center demands in the fall and winter. Unfortunately, that also means, there is a ramp down period after open enrollment. This is true of any seasonal industry requiring customer service. Seasonal agents are hired on a contract basis and understand that the contract ends upon conclusion of the Open Enrollment Period. There are, however, some great benefits attached to this seasonal work. For instance, our agent compensation plan is industry competitive and includes a strong base hourly rate plus commissions. High-performing agents are also considered for permanent employment based on the company’s needs at the time. We do thank you for your service with us at GetInsured and wish you the best in your future endeavors.
      1.0
      Aug 7, 2024

      MY QUIT NOTICE!!!! PLEASE DONT WASTE YOUR TIME WORKING HERE

      Team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only Pro is that’s it’s fully remote!

      Cons

      Hello, I’ve decided it’s in my best interest to leave the company. The constant unprofessionalism from employees as well as leadership and upper management is terrible. I was totally mislead on my job duties and treated very poorly at this company. Jaqueline was very unprofessional and an extreme liar, Supervisors in my nesting sessions were very unprofessional and just plain ghetto! And Nathaniel was the worst I’ve ever spoken to at a company so disrespectful and condescending! During training from Olivia me as well as my team were mislead terribly about so many things and lied to about times for leadership training and duties in leadership. I’ve never worked a company in my entire life that is this unprofessional and unorganized. This company has very unrealistic expectations and clearly don’t care much about the employees here! There is no REAL health benefits some nonsense of reimbursement! We have no sick days, tech issues we don’t get paid for that time. They pick and choose what’s to be discussed in meetings and asking questions about work related things can be taken as being a distraction because they either don’t know the answer or lie or are dismissive with simple questions that are related to work. And you have to work 40 hours to earn 2.46 of PTO!!!!!! So this is my official resignation!!!! Goodbye! I’ll find another company that’s treats their employees well! And have actual benefits and better pay!

      avatar
      GetInsured Response
      1y
      Thank you for your feedback. My hope is that you shared these thoughts, as well as your resignation, through the appropriate channels at the company, not just on social media. We have an open door policy, as well as tremendously caring leaders who are happy to discuss and address your concerns. Details of the role, include PTO accrual and health coverage options, are discussed at the point of hire and should not have been a surprise. Again, if you had any questions regarding either of these, HR or your manager would have been happy to address them with you. We do thank you for your service with us at GetInsured and wish you the best in your future endeavors.
      3.0
      Aug 3, 2024

      It's Ok

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team members are fun, and you learn alot about insurance companies and, how they work. Easy to move around in the company.

      Cons

      Work lofe balance isn't great during open enrollment. Too many changes to policies and procedures every so many months and needing to remember the new polices same day.

      avatar
      GetInsured Response
      1y
      We understand that Open Enrollment can be a particularly busy time, and we appreciate your hard work and dedication during this period. We're happy you've had an overall positive experience as CSR. Your role is critical to helping people get enrolled in a health insurance plan, which can be truly life changing for some people. Thank you for your time and efforts!
      Viewing 100 - 102 of 280 Reviews
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      ReviewsGetInsured reviews

      Glassdoor has 316 GetInsured reviews submitted anonymously by GetInsured employees. Read employee reviews and ratings on Glassdoor to decide if GetInsured is right for you.