GetInsured reviews

Thank you for sharing your feedback. Since the Open Enrollment period is limited, our business naturally follows a seasonal cycle. To meet the higher call center demands during the fall and winter, we rely on a seasonal workforce. Unfortunately, this also means there’s a ramp-down period after enrollment ends. This seasonal nature is common in industries requiring customer service during peak periods. We aim to be transparent with our seasonal agents, ensuring they understand from the initial interview that their roles are contract-based and conclude after Open Enrollment. That said, we do offer industry-competitive compensation for our seasonal agents, which includes a strong base hourly rate plus commissions. Additionally, high-performing agents are considered for permanent roles depending on company needs. We are incredibly grateful for the hard work and dedication of all our team members, seasonal and permanent alike, in helping consumers navigate their health care options. For those transitioning from GetInsured, we thank you for your contributions and wish you all the best in your future endeavors.

Thank you for your feedback! We’re glad you appreciated the training and the flexibility of working from home. We understand that frequent updates can be challenging, but they’re essential to ensuring accuracy and the best experience for both employees and customers. Our Quality Assurance process is designed to support continuous improvement, and we’re always looking for ways to enhance it. We also strive to offer competitive compensation and opportunities for growth. We appreciate your time with us and your insights as we continue to improve!