GitLab reviews

3.5

54% would recommend to a friend

(107 total reviews)

Bill Staples

39% approve of CEO

38% positive business outlook

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107 reviews

Reviews about "Compensation"

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2.0
Oct 20, 2022
Recommend
CEO approval
Business Outlook

Pros

I took a 50,000 dollar pay cut in my salary/OTE to work at GitLab because I heard so many great things. Easy career growth, a team that wants you to succeed, flexible working hours, etc. Do NOT be fooled. Remote Work is a plus, and for the most part all of my co-workers were pretty awesome. GitLab itself tries really hard to make the company have a great and inclusive culture, and I think it exceeds in that EXCEPT for in their Sales org. Oh, also the benefits are pretty excellent, great health insurance.

Cons

Difficult monthly quota to hit without the ability to prospect and get your own leads. This leads to some months being lather lackluster The pay for this sort of position is pretty low. You set up a deal for 500k+ and get 30-40 bucks for it. Although they offer unlimited PTO, good luck hitting your quota if you ever take time off. Like I said, this is an inbound gig. To hit your quota, you essentially have to book a meeting and have a qualified meeting EVERY SINGLE DAY. If you take time off, that rhythm is disrupted and you also lose out on all of the leads that should have been routed to you. Although GitLab prides itself in its transparency, there is NO decorum in the slightest when it comes to its sales processes. You hear something different every day depending on who you talk to about what you should and shouldn't be doing. On top of that, you have teammates constantly stealing YOUR leads and capitalizing off of the work you've done prior. For example, you work a lead, they say they'll talk to you in two months. They reach back out and someone on your team will swoop in on that within seconds, delete your salesforce comments and work it themselves. Having to constantly go to managers to audit this and get credit on things stolen from you when you're stressed about hitting quota is extremely toxic.

5.0
Oct 7, 2022
Recommend
CEO approval
Business Outlook

Pros

- Work life balance - Remote work culture - Preference for asynchronous communication, letting you organize your time as you wish and limiting video meetings to a minimum

Cons

- Competitive salary but still behind Amazon/Google/Meta

2.0
Sep 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Disclaimer: The below is based on my own experience in the CS organization, and may differ from other people's experience in other organizations at GitLab: - Full remote culture - Good benefits (health insurance, internet bills, remote office equipment) - Inclusive teams - Unlimited PTO (no need to ask for permission, just inform)

Cons

Disclaimer: The below is based on my own experience in the CS organization, and may differ from other people's experience in other organizations at GitLab: - Low salary. It is not a global salary, it is based on your location, so unless there's specific laws where you live, the salary will be significantly lower than other companies. - Async doesn't apply to all roles, specially customer facing roles - Micro-management in every sense - Work-life balance (inexistent, not like advertised) - Poor training and ramp up. Too long and don't add up value to the daily basis - Lack of processes - Not enough time to learn - People are often times not so collaborative. They take from a fact that you will be able to know every aspect of DevOps, even if you're not coming from the DevOps sector or background. - Company cares about results and don't care too much about your work-life balance - They send you to the field expecting you to become an expert, but don't provide tools to help you understand customer's perspective of the product. - Customer Success metrics are too much (impossible to hit them all). They are based on assumptions and they used a poorly made CS software. - Transparency is a myth (not like advertised) . People can provide feedback to your management without putting their name on. - Employees with more seniority in the company control every aspect of the organization. New hires don't feel part of the team and are judged based on their social skills. Even though if you're based in EMEA you will have to deal with that type of judgment from AMER people. - They say you can work from anywhere, but they force you to put your camera on at all times - Career opportunities are almost null. It is hard to move to other teams once you're in there

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GitLab Response
3y
Thank you for sharing this feedback. It’s disappointing to see that your experience hasn’t met your expectations and didn’t reflect the supportive and transparent working environment we are aiming to foster here at GitLab. Please know that we take feedback like this seriously and will share your concerns with both the People Group and Sales leadership.
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