Glassdoor reviews

3.8

66% would recommend to a friend

(1,112 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Jun 6, 2008
Recommend
CEO approval
Business Outlook

Pros

This is my third San Francisco-area startup company. My first was sold to Novell, the second was sold to Macromedia. I thought I understood how successful startups are run. Glassdoor sets a new standard. These guys really know what they're doing, and understand what makes a company successful. I've learned new ways of thinking here, not just about coding, but also by watching our CEO and the VP of Marketing. They do things I would never have thought of doing. (This is the first marketing person for whom I've ever felt any respect!) Any startup is a gamble, but working with these guys gives me a lot of confidence that we will succeed. Both the CEO and VP of Engineering value individual contributors and creativity, and will let you know it. If you just want to code, and do it well, you'll be appreciated for that. The quality of our work life is great. The company is headquartered in beautiful Sausalito, California. Our offices are a block from the water, and 1/2 mile from kayak rentals. We can watch the fog come in over the mountains. On Friday afternoons we open beer and wine and sip while working at our desks and listening to music, which we all take turns D.J.'ing off an iPod. While it's a bit of a jock atmosphere, the company is gay-friendly. (We're just north of San Francisco, after all.)

Cons

Since this is a small company, there is limited opportunity to learn from your colleagues... If you're not comfortable going out and doing some research, you probably won't fit in here. Likewise, you need to be fairly self-directed. Everyone has to be willing to step into different roles, if necessary, so you might end up doing something onerous like PERL scripting, but these kinds of things are always temporary. On occasion, you'll put in long hours. (I've put in a lot of 10-hour days, and occasionally a 12-hour day.) These are voluntary, and I've never seen anyone pressured to work late. People just understand that hard work now will (hopefully) lead to compensatory rewards later. The company is currently a boy's club, and needs some female employees desperately. (I think that everyone realizes we need more balance.) I'm hoping that a year from now this will no longer be the case.

1.0
Jul 24, 2025

A departure from what Glassdoor once was

Recommend
CEO approval
Business Outlook

Pros

Glassdoor is fundamentally a company of good people trying to do well in the world. It's a company that allows for a good work/life balance and work on interesting problems. You can truly operate in the white space and have agency in your role. Most roles are historically well compensated when compared to other roles outside of tech.

Cons

Brain drain from multiple layoffs, pressures from Indeed/Recruit Holdings, and the failure of community led to Glassdoor changing and becoming a shell of its former self. What was once a company that wanted to help everyone find a job and be a denizen of good in tech, has now morphed into another AI shill focused on delivering value to Recruit's shareholders and increasing revenue without the procduct or strategy to do it. A once positive and welcoming culture is now a culture indexed on performance.. If you ask questions of share concerns, you'll be deemed "not a team player" and put on a PIP or have your compensation lowered. Some leaders on the people team decided to create a cult of personality of those who would say yes rather than challenge ideas or foster innovation. They spent time icing out (i.e. literally not responding to you at all]. Politics now dominates the meritocracy. Rewards and promotions are given for loyalty, not contributing to business objectives.

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Glassdoor Response
9mo
I truly appreciate the honesty and care reflected in your review. I’m proud that Glassdoor remains a place where talented people can do meaningful work and enjoy balance in their lives, but I also recognize the deep concern you’ve expressed about cultural shifts and the impact of recent changes. As President, I know that strengthening trust and fostering a healthy workplace are critical to help us chart a successul path through this period of disruption. Your perspective helps us stay focused on what matters most to our people and the values that comtinue to guide us. - Owen Humphries | President, Glassdoor
2.0
Jul 17, 2025
Recommend
CEO approval
Business Outlook

Pros

You will make slightly more money at Glassdoor than most companies

Cons

In marketing we have a big problem and it has taken a lot to get me to the point of writing this. The marketing org is rapidly turning into a place where people are burned out and want to quit. Employees also have confusion about what their role entails and what is expected from them. This is widespread and people are fearful of clarifying this with leadership because they have been met with dismay and contempt when asking for clarification in the past. The root of the problems start at the top of the marketing org. Employees are well-aware that the newly anointed CMO is in over his head and wasting department money on pet projects that don’t show any clear and improved results. Any mention of numbers or basic concepts confuse him. He meddles in projects with stream of consciousness suggestions, causing unnecessary chaos, leaving everyone completely confused about how to proceed. This person’s meddling and indecisiveness is causing us to run around in circles constantly. But it doesn’t have to be this way. It’s no surprise that employees look forward to the CMO’s often vacations. If the rest of us took vacations like this, we would not be able to get our work done. And then, we would get rated as “Inconsistent” and our potential rated as “Steady”, resulting in lower bonuses, less or no RSU grants, and put on a path to a PIP. All of this adds even more stress on everyone, many of which are desperately looking for another job. Yet, somehow, he just got promoted to CMO. Many are quite confused about their own roles under this person’s leadership, but even more are dumbfounded that he was even promoted in the first place. Is no one paying attention to the pulse employee surveys from the past couple years?

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Glassdoor Response
9mo
Thanks for sharing your feedback. This was tough to read, and while I see things quite differently, you have every right to be heard, it's literally what Glassdoor is for. And you’ve brought up for me some important questions to consider. First, how can I and our marketing leadership team be more clear about our objectives? And when we are exploring new ideas, how can I be more clear about it so we don’t leave people confused? We’re in a disruptive moment as an industry, where AI is literally changing the fundamentals of how people find a job. It’s definitely put pressure on this team. How can I ensure the team feels supported while working towards measurable results in this new world? As for vacation, my family trip this June in Spain was probably our best in years. I'd encourage everyone to continue to take advantage of our liberal vacation policy. And yes, I agree - I was amazed by this team’s progress when I returned! - Eric Petitt | Sr. Vice President of Marketing, CMO, Glassdoor
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Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.