GoDaddy Inbound reviews

3.4

54% would recommend to a friend

(60 total reviews)
avatar

Aman Bhutani

67% approve of CEO

40% positive business outlook

Inbound employees have rated GoDaddy with 3.4 out of 5 stars, based on 60 company reviews on Glassdoor. This indicates that most Inbound professionals have a good working experience there. GoDaddy is rated in line with the average (within 1 standard deviation) by Inbound professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

60 reviews
5.0
Apr 12, 2017
Recommend
CEO approval
Business Outlook

Pros

If you put effort in this job can make you insane money. It's a sales job, but they don't hide it and once you get your first bonus hippy don't mind it. I've been here over a year and I love everything about it, all my co workers are super cool.

Cons

Its sales and it can sone times be stressful, but its worth it.

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GoDaddy Response
9y
Thank you for the great review!
3.0
Jan 31, 2017
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere, very Silicon Valley in the way it is set up, as well as awesome benefits!

Cons

The stress of the job (at least mine, I did wish I'd applied to another department that was more administrative and not so sales oriented)

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GoDaddy Response
9y
At GoDaddy we value the importance of time away from work in order to decompress and keep stress levels down. Which is why we offer a generous time off plan where in the first year you can accrue 15 days of vacation, 2 personal days and 5 sick days. Appreciate the feedback on your impression of leadership, we are looking for feedback to improve.
1.0
Dec 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Team was great. By team I mean my immediate peers. Lots of potential overtime if you need it. Good benefits. Laid back environment. Good pay.

Cons

Supervisor level and up is disconnected from the front lines. If you're someone who can sell without help you'll love it. If you've always avoided sales and expect to learn that skill and grow in it don't waste your time. Coaching consists of sage advice such as "ask more questions" and drawing stupid graphs on white boards. You'll be expected to provide exceptional service to the customer, but at the end of the days that is not at all what matters. The almighty dollar is king and if you don't jump on board with that notion you'll be be gone fairly quick. Do just enough to make the customer go away, but make sure you sell them something before they do. Scare tactics commonplace to "help" the customer improve their business. The general customer you speak with has been conditioned to think email is free in general. That said the majority of calls are email password resets and walking customers through fixing email client issues. The technically challenged can waste half to even a full hour of your time because they don't know what they're doing.

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GoDaddy Response
9y
Thank you for your feedback both in things you appreciated and things you think we can improve on. We continually work to strike the right balance and to be quite honest very few people end up or leave the company because they are placed on PIP's. We do have minimum expectations for folks who can't meet minimum requirements of the role. Keep in mind these bare minimums have been set by the peer group and the performance by the members in the individual groups based on their performance, not leadership. If you can't meet the bare minimum standards of the role, it's likely not a good job fit. The best people are folks who are technical, understand the value of delivering an exceptional service experience and that actually does include sales. Sales is not a bad thing, being able to uncover needs of our customers, open that conversation up and presenting a customer with a solution to their needs is a perfectly good outcome and one that we won't shy away from. We owe it to our customers to provide that if we are truly offering an exceptional sales experience. If the customer says yes, we earn a share of their wallet and their trust and deliver on our promise of our mission, if they customer says no, we have still done our job well and they know they can depend on us to fulfill on our mission that we promised to them. I am not sure what happened in your particular scenario, but I'd be more than happy to review it should you decide to reach out. You can reach out to me directly and I'll be more than happy to review your particular case as it is possible it may have went wrong and we'd want to address those concerns.
Viewing 55 - 57 of 60 Reviews

Glassdoor has 3,697 GoDaddy reviews submitted anonymously by GoDaddy employees. Read employee reviews and ratings on Glassdoor to decide if GoDaddy is right for you.