Is GoDaddy a good company to work for as a Inbound Technical Support?

Inbound Technical Support professionals working at GoDaddy have rated their employer with 3.4 out of 5 stars in 63 Glassdoor reviews. This is a lower than average score with the overall rating of GoDaddy employees being 3.8 out of 5 stars. Search open Inbound Technical Support Jobs at GoDaddy now and start preparing for your job interview by browsing frequently asked Inbound Technical Support interview questions at GoDaddy .

Does GoDaddy pay Inbound Technical Support employees well?

Inbound Technical Support professionals rate their compensation and benefits at GoDaddy with 3.9 out of 5 stars based on 63 anonymously submitted employee reviews. This is 2.6% better than the company average rating for salary and benefits. Find out more about Inbound Technical Support salaries at GoDaddy.

How happy are Inbound Technical Support professionals working at GoDaddy?

53% of Inbound Technical Support employees at GoDaddy would recommend their employer to a friend. This rating has decreased by 3% in the past 12 months. Inbound Technical Support professionals have also rated GoDaddy with a 3.2 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.8 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at GoDaddy?

Sales Representative (80) , Senior Software Engineer (76) , Software Engineer (70) , Customer Service Representative (49) , Inside Sales Representative (43) , Hosting Support (40) , Sales (39) , Sales Associate (39) , Internet Sales and Service Consultant (37) , Inbound Sales and Support (35) , Inbound Sales Representative (33) , Technical Support and Sales Representative (33) , Creative Specialist (31) , Content Specialist (30) , Account Manager (28)

What are the pros of working at GoDaddy according to real employee reviews?

"Great Benefits (Although it will take you at least 90 days to get them)" ((in 465 reviews)); "The people are great and some of the work was challenging and I learned so much." ((in 228 reviews)); "The pay is good for an entry level position and it used to have a lot of room for growth." ((in 204 reviews)); "Good work life balance and you can take a lot of vacation" ((in 145 reviews)); "Great company and team." ((in 91 reviews))

What are the cons of working at GoDaddy according to real employee reviews?

"poor management and work styles" ((in 136 reviews)); "Poor leadership and people management from VP (and above) leaders" ((in 73 reviews)); "Bad manager for my particular team" ((in 60 reviews)); "Low salary and that's that." ((in 51 reviews)); "No training or options to express concern only thru here" ((in 50 reviews))

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GoDaddy

GoDaddy Inbound Technical Support reviews

3.4

53% would recommend to a friend

(63 total reviews)

Aman Bhutani

66% approve of CEO

40% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.8

Culture & values

3.7

Diversity & inclusion

3.5

Career opportunities

3.2

Work/Life balance

3.2

Senior management

Inbound Technical Support employees have rated GoDaddy with 3.4 out of 5 stars, based on 63 company reviews on Glassdoor. This indicates that most Inbound Technical Support professionals have a good working experience there. GoDaddy is rated in line with the average (within 1 standard deviation) by Inbound Technical Support professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

63 reviews

2.0

Oct 1, 2023

They need to work on communication

Inbound sales agent

Recommend

CEO approval

Business Outlook

Pros

Benefits are good and the location is nice Wish they put half they effort to the employees as they did to their building

Cons

There is not much communication. We would find changes out after the fact

GoDaddy Response

Thanks so much for taking the time to write us a review. At GoDaddy, we encourage all teammates to bring their true selves to work and provide feedback that will help us grow as a company. We value and consider all feedback to help us continue to evaluate and improve the #GoDaddyLife, and help you propel your career.

1.0

Aug 27, 2023

CEO Killed this once great company

Inbound sales representative

Recommend

CEO approval

Business Outlook

Pros

Work from home and that's about it.

Cons

Year over year, expected to have more required of you and expect your pay to be reduced. This used to be an amazing company and culture. Now it's just all bad and it's super woke.

GoDaddy Response

We’re sorry to hear that your experience is not going as expected. We are committed to providing equal opportunity in all aspects of employment and strive to take care of our employees, first and foremost. If you are experiencing a situation not aligned with GoDaddy’s values, we absolutely want to hear about it so we can address it. We take these concerns very seriously. You can reach out to your supervisor, ER representative, or our 24x7x365 Ethics Helpline www.godaddy.com/ethicshelpline, which can be used anonymously. We are committed to promptly and appropriately investigating all complaints and taking appropriate action in response.

1.0

Jun 6, 2023

Stay far away

Inbound customer service representative

Recommend

CEO approval

Business Outlook

Pros

None very bad company to work for that dosent care about employees

Cons

A lot high turn over Impossible to hit bonus Customers are very aggressive every time it’s your fault even if you just got transferred to them

GoDaddy Response

Thanks for the feedback and sharing your experience with us. We're sorry to hear that your experience is not going as expected. We are committed to hearing all employee feedback, and will continue to work to improve the experience for all employees.

Viewing 19 - 21 of 63 Reviews

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GoDaddy Inbound Technical Support reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

They need to work on communication

CEO Killed this once great company

Stay far away

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