Gong reviews

There are a lot of conflicting attitudes within the SDR org. Leadership say one thing but their actions say another. Gong prides themselves in having the best-in-class SDRs. The extensive interview process for an entry level role proves this. Because of this, Gong expectations are high for SDRs; everyone is expected to at minimum hit 100% or higher. However with quotas raised in order to hit company rocketship $$$ goals, SDRs have not been set up for success. When the books/leads are of poor quality & poor volume and a significant chunk of the org is no longer hitting quota, SDR morale takes a hit. Activity is up, outreach is still famously creative, and reps are doing everything they can to the best of their abilities. Morale is low because we've moved from everyone crushing to reps scraping by to hit their numbers or not hit at all. When not hitting quota affects your career path/length, it makes it that much worse. Again, SDRs are hired at Gong because we are best in class. At some point leadership needs to reflect on if people aren't succeeding because either Gong no longer is hiring the best reps, or if because expectations are misaligned. Hopefully the answer is clear.

-New CRO has destroyed any semblance of culture at Gong. -We are operating off a lack of trust and constant admin tasks being pushed down from the top. -Across all GTM orgs there's a microscope on activity metrics, which causes confusion as to what people should be focusing on: activities or outcomes? -Leadership is demanding things like weekly acvitiy in forecasts, on weekly forecast calls with the team, which kills morale and any sort of trust. -AE and CSM teams are turning over at a rapid rate due to this new culture. -DEI is no longer relevant with leadership replacing diverse leaders with white males. -No visibility into pay bands internally, so you have to ask around to find your range.