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Grand Canyon University

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Grand Canyon University reviews

3.5

57% would recommend to a friend

(1,504 total reviews)
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Brian Mueller

61% approve of CEO

60% positive business outlook

Grand Canyon University has an employee rating of 3.5 out of 5 stars, based on 1,504 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grand Canyon University employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Apr 17, 2015
Recommend
CEO approval
Business Outlook

Pros

The other UDR and ADR are for the most part really great people. I would have to say the same for most of the direct managers. The hours are pretty flexible and great pay initially.

Cons

Training is in no way sufficient and their expectations are ridiculous. he job was not fully explained in detail purposefully so that more requirements can be added. What appeared to be a great salary comes at a price. The flexible hours are more like a 60 hour work week with meetings and student appointments taking place at 2 am sometimes in hospitals and correction facilities. Since this salaried position comes with no overtime the pay is not that great. There seems to be some animosity from the inside team members you have to work with because of the pay difference but they don't understand the complexity of the position.

2.0
Apr 11, 2015

Rat in a wheel job

Recommend
CEO approval
Business Outlook

Pros

The people working for GCU create a unique culture because a lot of us are former employees of a different school. Education benefits are huge; however it is the ONLY benefit limited to your overall performance numbers.

Cons

This role has become a cold-calling routine. QC gets the initial chance to contact newest potential students before EC's are able to get their fair chance. By this time it is a cold calling scheme. Work incentives are based on department directors discretion and will always be based around number of students recruited to the university. EC's are paid hourly while managers are salary; managers often come in later than EC's but will write EC's up for being late for work. This is a common. EC's are measured on soft-skills such as dials, talk-time (together called activity), quality assurance grades, and retention when it comes to an annual review. Some EC's have significantly less activity than other EC's but are compensated for more work completed. If you wonder why it is because of the unfairness and favoritism. Some EC's are handed students on a regular basis so their workday consist of managing their inflow of students while MOST EC's are ending their day with heavy activity but no students. It's a real life rat-in-a-wheel situation. OH - even if you put in years with the company, try and give a two weeks notice and they will immediately walk you out.

2.0
Mar 31, 2015

Working online at GCU!

Recommend
CEO approval
Business Outlook

Pros

Reasonable pay, some good benefits are offered, training available as is for full time, tech support was good.

Cons

If you are a PhD, you have a master's degree level employee completing your evaluations! My last course eval person with a master's basically alluded to the fact I should make my comments for APA errors minimal. I spot checked student performance and was receiving 47%-98% similarity scores from TurnItIn. Certainly, these needed to be addressed in grading comments, not just merely mentioned. If you are an online adjunct professor and get ill or injured...they could care less!

Viewing 13 - 15 of 1,504 Reviews

Glassdoor has 1,669 Grand Canyon University reviews submitted anonymously by Grand Canyon University employees. Read employee reviews and ratings on Glassdoor to decide if Grand Canyon University is right for you.