Does Greyhound pay their employees well?

According to anonymously submitted Glassdoor reviews, Greyhound employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Greyhound. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Greyhound?

41% of Greyhound employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Greyhound 2.2 out of 5 for work life balance, 2.6 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Greyhound?

Bus Driver (37) , Ticket Agent (19) , Driver (17) , Motor Coach Operator (16) , Customer Service Representative (14) , Bus Operator (12) , Greyhound Bus Driver (9) , Motorcoach Operator (9) , Manager (8) , Baggage Handler (6) , Operations Manager (6) , Operations Supervisor (6) , Dispatcher (4) , Supervisor (4) , Terminal Supervisor (4)

What are the pros of working at Greyhound according to real employee reviews?

"Good Pay and chance for advancement." ((in 32 reviews)); "Great people to work with" ((in 22 reviews)); "Benefits are good." ((in 15 reviews)); "Good money if you are open to being on the road" ((in 12 reviews)); "Excellent training team in Atlantic City." ((in 11 reviews))

What are the cons of working at Greyhound according to real employee reviews?

"polite old boss ...among other things...like dealing with pissed off customers all the time because of bad management" ((in 35 reviews)); "Long hours and overtime often" ((in 12 reviews)); "No work life balance" ((in 11 reviews)); "Badly managed by upper management" ((in 10 reviews)); "Current IT management, bad leadership leading to attrition as they do not value people" ((in 6 reviews))

What are employees saying about Greyhound layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Greyhound layoffs and their outlook for job security at Greyhound in 2026.

What are the top reviewed Greyhound locations?

Dallas , New York , Los Angeles , Atlanta , Philadelphia , Chicago , Phoenix , Raleigh , Houston , Cleveland , Sacramento , Seattle , Boston , Detroit , Washington , Indianapolis , Las Vegas , Atlantic City , Saint Louis , El Paso , San Antonio , Memphis , Nashville , New Orleans , Jacksonville , Jersey City , Richmond , Buffalo , Syracuse , Louisville

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Greyhound

Greyhound reviews

3.0

41% would recommend to a friend

(449 total reviews)

Bill Blankenship

30% approve of CEO

30% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Compensation and benefits

2.9

Career opportunities

2.6

Culture & values

2.6

Senior management

2.2

Work/Life balance

Greyhound has an employee rating of 3.0 out of 5 stars, based on 449 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Greyhound employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

449 reviews

3.0

Apr 18, 2014

Mixed bag

Greyhound bus driver

Recommend

CEO approval

Business Outlook

Pros

Chance to see the country and interact with a diverse group of co-workers and passengers. Pay is decent compared to other inter-city carriers. Only have to deal with management when in terminals. Bus operators spend 90% of their time away from terminals

Cons

Uneven working schedule for new drivers. Some locations have deep seniority lists. Confrontational attitude by some members of management.

1.0

Mar 17, 2014

After years of service you will always be looking for a better job...

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

working with the fellow employes is a lot of fun but sometimes it makes you wonder.

Cons

Pay scale is not competitive, Promotions do not come often, Supervisors think they are GODS and try to berate the other employees.

3.0

Mar 10, 2014

An ok company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I got the experience working with all kinds of people as well as development in account and customer relations.

Cons

The pay did not match the type of work. There would be so many upset passengers because the bus was late and us ticket agents wont be given a clue on why and how the bus became this late.

Viewing 409 - 411 of 449 Reviews

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