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      Greyhound

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      Greyhound reviews

      3.0

      41% would recommend to a friend

      (449 total reviews)

      Bill Blankenship

      30% approve of CEO

      30% positive business outlook

      Ratings by demographic groups

      Greyhound has an employee rating of 3.0 out of 5 stars, based on 449 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Greyhound employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Reviews by job title

      449 reviews
      2.0
      Mar 1, 2014

      HR dissappointments

      Ticket agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      there will be times when you can help someone who is down on there luck and you will go home happy because of it

      Cons

      The computer system (TRIPS) is old, slow, and terrible The Management truly lacks HR skills and are only professional when corporate is around Most of the staff lacks customer service skills- you will see someone unnecessarily overcharged at some point Very fast paste environment and ticket agents aren't allowed to sit down like other terminals. you are on your feet the entire 8 hour shift

      3.0
      Feb 14, 2014

      Political

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They are remaking the company with the Transformation project touching IT with new technology to drive the company into the 21st century

      Cons

      Very political environment. pockets of competing groups. decision by committee is very frustrating.

      1.0
      Feb 3, 2014

      New York Operations Manager

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Able to help those in need ( Customers)

      Cons

      24-7 Operation, Days off vary from 1 to 2 days off. No training structure for Management. Drivers are expendable.Old school way of thinking, terminate, lead by fear for results. Every quarter terminal employees are terminated to reduce Terminal cost. Yearly Fortcast is not shared with Terminal Management to avoid going over budget. It is is shared its shared at the last minute, No planning a " year in advance" to eliminate a decrease in moral with terminal employees and drivers. Stellar Training is a joke, On hand training all training is a paper job for corporate and OSHA and DOT auditors. Corporate does not plan for enough equipment leaving irate customers and employees. Christmas M.Watkins Senior Vice President was at the New York Terminal to assist with the crowd. But we were short equipment (Buses). I asked why are we short he stated to the Operations Manager (me) I don't know. Company has not garbage to clean incoming schedules properly

      Viewing 412 - 414 of 449 Reviews
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      ReviewsGreyhound reviews

      Glassdoor has 467 Greyhound reviews submitted anonymously by Greyhound employees. Read employee reviews and ratings on Glassdoor to decide if Greyhound is right for you.