Does Greyhound pay their employees well?

According to anonymously submitted Glassdoor reviews, Greyhound employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Greyhound. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Greyhound?

41% of Greyhound employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Greyhound 2.2 out of 5 for work life balance, 2.6 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Greyhound?

Bus Driver (37) , Ticket Agent (19) , Driver (17) , Motor Coach Operator (16) , Customer Service Representative (14) , Bus Operator (12) , Greyhound Bus Driver (9) , Motorcoach Operator (9) , Manager (8) , Baggage Handler (6) , Operations Manager (6) , Operations Supervisor (6) , Dispatcher (4) , Supervisor (4) , Terminal Supervisor (4)

What are the pros of working at Greyhound according to real employee reviews?

"Good pay and if you do everything as you support to you rarely see management or report to anybody" ((in 35 reviews)); "Great people to work with" ((in 22 reviews)); "Benefits are good." ((in 17 reviews)); "Good money if you are open to being on the road" ((in 10 reviews)); "Excellent training team in Atlantic City." ((in 9 reviews))

What are the cons of working at Greyhound according to real employee reviews?

"polite old boss ...among other things...like dealing with pissed off customers all the time because of bad management" ((in 32 reviews)); "Long hours screwed on pay" ((in 11 reviews)); "No work life balance" ((in 10 reviews)); "Badly managed by upper management" ((in 10 reviews)); "Current IT management, bad leadership leading to attrition as they do not value people" ((in 6 reviews))

What are employees saying about Greyhound layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Greyhound layoffs and their outlook for job security at Greyhound in 2026.

What are the top reviewed Greyhound locations?

Dallas , New York , Los Angeles , Atlanta , Philadelphia , Chicago , Phoenix , Raleigh , Houston , Cleveland , Sacramento , Seattle , Boston , Detroit , Washington , Indianapolis , Las Vegas , Atlantic City , Saint Louis , El Paso , San Antonio , Memphis , Nashville , New Orleans , Jacksonville , Jersey City , Richmond , Buffalo , Syracuse , Louisville

Greyhound reviews

3.0

41% would recommend to a friend

(449 total reviews)

Bill Blankenship

30% approve of CEO

30% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Greyhound has an employee rating of 3.0 out of 5 stars, based on 449 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Greyhound employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

449 reviews

4.0

Jan 30, 2012

It's a good job once you have enough seniority to have your own run and not be "on call"

Motorcoach operator

Recommend

CEO approval

Business Outlook

Pros

Pay is good. Once you leave the bus station, you are on your own. Nobody looking over your shoulder. If you have a good bus, and good passengers, then you can really have a great day.

Cons

In all transportation, you are on call when you are first hired. Basically, at Greyhound, you have no life until you build up seniority. You are a slave to the telephone. You will not get to enjoy the holiday's, but they warn you about that when they hire you. Dealing with the traveling public can be frustrating also. Have to deal with drunks, mental, and just sometimes mean people.

5.0

Dec 25, 2011

Great

Bus driver

Recommend

CEO approval

Business Outlook

Pros

Lots of opportunity to work. Good pay. Very little direct supervision. Motor Coaches are being upgraded.

Cons

Lots of complaining and grumpy coworkers. Management and dispatchers really don't know much. You will rely heavily on fellow drivers for help when starting out. Lots of upset customers, and you have very little you can do for them.

3.0

Nov 30, 2011

An comfortable job if your trying to gain experience with all types of people

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Exposed me to the many personalities of people when it comes to needing to get from point a to point b. This job made me better for future jobs especially working in the inner city and dealing with all types of people. Schemers at it's best. If you don't have the patience, it isn't for you. Customer Service has to be the main focus and a level head.

Cons

The management we're good but then they laid alot of workers off which I felt was because they were threatened of their jobs being replaced. The chances are being high in management is slim when you are very smart. They want you to be a doll and don't want you to have much of an opinion to better the atmosphere.

Viewing 430 - 432 of 449 Reviews

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Jobs at Greyhound

Assistant Manager, Maintenance

Greyhound

Greyhound reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

It's a good job once you have enough seniority to have your own run and not be "on call"

Great

An comfortable job if your trying to gain experience with all types of people

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Jobs at Greyhound