Groupon Inbound Sales Representative reviews

2.4

33% would recommend to a friend

(14 total reviews)
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Dusan Senkypl

Not enough data to show CEO approval

89% positive business outlook

Reviews by job title

14 reviews
2.0
Mar 22, 2016
Recommend
CEO approval
Business Outlook

Pros

-Groupon works hard to create a fun and energetic atmosphere for their employees. Although they expect hard work from their employees, there is a great work hard-play hard mentality that draws people to it. -The management and sales training team believe strongly in their company. -The sales training program was very thorough and helpful.

Cons

-Downsides of Groupon are the ever-changing expectations that come with being a young company. -Employee retention past training is horrible. Many sales professionals see Groupon as a stepping stone to the next job rather than an opportunity for upward growth within the company. -The job itself was more of a call center than an account management role. -Long hours to meet sales goals -Takes a long time to make commission from sales

1.0
Apr 16, 2015
Recommend
CEO approval
Business Outlook

Pros

There are free non alcaholic drinks

Cons

Salesforce = Often Can’t find records Phone System = Can’t even transfer calls Hipchat = Can’t sign in, and doesn’t e-mail you when you click forgot password. Self Service G1 = Not user friendly. Actually slows the sales process. Bonus Structure = We get paid less than our equivalent positions in other departs, and then we have earn bonuses to even get a little of it back. Points are collected by the same system that can’t find records. Questionable reliability at best. Lead Allocation = like 3-5 new merchants a week, and at least half are horrible leads. Lead De-allocation = Non existent. Once a week flagged accounts might be removed. The Queue = Only allowed two hours a day. A roll of the dice would have better odds, than finding a good merchant. Goals = Held to standards that are insulting, given all of the other issues the team faces.

4.0
Apr 6, 2015
Recommend
CEO approval
Business Outlook

Pros

no dress code, great work environment, room for advancement, thorough training program

Cons

long training program before there is any job security, low commission percentage, essentially cold calling position

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