Groupon reviews

2.8

41% would recommend to a friend

(4,359 total reviews)
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Dusan Senkypl

43% approve of CEO

37% positive business outlook

Groupon has an employee rating of 2.8 out of 5 stars, based on 4,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Groupon employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Feb 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Environment is young and fast paced which gives you a lot of learning opportunities. Fun social activities outside of work that fosters great friendships outside the workplace.

Cons

Problem starts with tone at the top...the mentality is always do what I say not what I do. No one wants to impove how things are done. Problems aren't dealt with, only swept under the rug. Management will listen to your solutions to problems and then nothing will materalize. If you're the type of person that has a can-do attitude, seeks opportunities to make things better, or wants to grow within a company...Groupon is not the place for you.

2.0
Jan 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Remote employees have an autonomous environment. The Merchant Center showcases the results of campaigns, making it an easy sell once you get a merchant's attetion. Management will leave you alone which is nice. But if you're not hitting their minimum expectation you have daily calls with management- unfortunately about 75% of the sales staff is on 'warning'. Getting to work with local merchants.

Cons

Groupon is not what it used to be. The sales leaders treat the outside reps like inside reps, calling off lists of businesses that have been called over 20 times in 30 days. They say they have an automated 'demand generation filter' on the list which is nonsense. If a local business is not 'QL' approved, you can't work with them. You're expected to sell 20 deals a month and the only way to do that is to recycle old deals from merchants you've worked with. But the compensation for a refeatured offer is near next to nothing. You are rated on the amount of revenue you generate and number of contracts back. Since you're always being hammered on number of contracts per month, you can't concentrate on new merchants. It used to have such a great culture. What's left are greedy shareholders that crack whips chasing what will never be realized - a profit.

3.0
Sep 11, 2014

Its a Boiler Room

Recommend
CEO approval
Business Outlook

Pros

So long as you maintaing sales or the appearance of getting sales, you're good. Snarfs makes good sandwiches.

Cons

Senior managment is psychotic and doesnt care of the huge collateral damage that happens internally or to the business you're selling to. I felt like I was selling crack. Most employees are just out of school but act, smell, and talk like the office is their dorm on a Friday night. Most of my team was hungover or still drunk on Mondays

Viewing 37 - 39 of 4,359 Reviews

Glassdoor has 5,042 Groupon reviews submitted anonymously by Groupon employees. Read employee reviews and ratings on Glassdoor to decide if Groupon is right for you.