Groupon reviews

2.8

41% would recommend to a friend

(4,359 total reviews)
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Dusan Senkypl

43% approve of CEO

37% positive business outlook

Groupon has an employee rating of 2.8 out of 5 stars, based on 4,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Groupon employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Feb 14, 2013

Complete Chaos

Recommend
CEO approval
Business Outlook

Pros

The training is excellent an the pay CAN be great, that is if they get it right. Outside reps have a lot of freedom but are watched closely interns of activity. You get a company iPhone, MacBook Pro, and expense/mileage reimbursement. You also get a staples account you can order office supplies from but the list of what you can order is VERY LIMITED.

Cons

They've changed the commission structure 3 times in 6 months. Commission statements are wrong and have to be corrected more on often then not. You are very alone on the outside and it is hard to get the attention you need. You work all the time with little work life balance. There is no vacation policy which they present as a positive thing eluding to unlimited vacation days, but really it seems to be a big hassle asking for even a day off now and then.

1.0
Dec 6, 2024

Sinking ship

Recommend
CEO approval
Business Outlook

Pros

If you need something quick, they will hire anyone

Cons

The company and leadership act as if their reputation with businesses hasn't been tarnished through bad business practices and being vultures cutting out any profit for their merchants. Almost every phone call that you make, when someone picks up the moment they hear Groupon, whatever goodwill or rapport you built shuts the conversation down. Depending if, and its a big if, you make it through training, because the first meeting you have with the trainers is them covering all the ways they can fire you, then you have to contend with people who have been in the company for 5+ years that have entire regions locked down syphoning all the sales for themselves. Heaven forbid you get something that could close only to find out that it belongs to someone else, OR you attempt to close it and they come along and try to have you give them the sale anyway. Long story short, the hiring process is you start with 40+ people and by the time training is over you'll be lucky if 10 of you survive it. Avoid this place worse than the plague, because the stress and pathetic excuse for pay are not worth the time and headache.

1.0
Oct 13, 2024
Recommend
CEO approval
Business Outlook

Pros

The onboarding managers: Jake, Juan, Sacheen are the only reason to even consider it.

Cons

- They say 2 days a week in office but that is not true. It is between 3-5 - Executive leaders are in Europe and do not understand the importance of truth when hiring - You will be fired after your first week if you don’t pass a test that 50% fail because it does not make sense - You will be expected to deliver high results without training on the full sales process - The onboarding managers are juggling 3 different roles and while they are the best leaders in the org. They don’t have enough time to help all the reps. Which leads to more firing if you don’t hit metrics

Viewing 43 - 45 of 4,359 Reviews

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