Groupon reviews

2.8

41% would recommend to a friend

(4,360 total reviews)
avatar

Dusan Senkypl

43% approve of CEO

37% positive business outlook

Groupon has an employee rating of 2.8 out of 5 stars, based on 4,360 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Groupon employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Aug 29, 2011
Recommend
CEO approval
Business Outlook

Pros

The sales staff is nice. They are educated, young, and ambitious to succeed. They have free beverages all day long.

Cons

Inexperienced management. Most have zero management experience. They simply got promoted after 2-3 months of fresh sales experience and treat people like dirt. Goals are set in place that no one reach. They are firing people left and right for no good reason. Cut commissions and eliminated bonuses. Sales staff make about 80% less than they did 5 months ago. Competition is fierce and Groupon is not making changes to counter what perks competition does for merchants. Move desks constantly and disrupts work. Required to work Saturdays. No cap for time off, but make it impossible to take a day off. They make you feel guilty to take a Saturday off to go to a wedding. Sales staff cries all the time. Editorial is unhelpful and rude which makes the job next to impossible. They do not care at all about merchants. They just push the merchants so far that they will never work with Groupon again. Noisy call center environment.

1.0
Aug 21, 2023

Run away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Any and all pros for working at the company have been completely stripped away.

Cons

Private equity firm has come in to "turn the business around" and all they're doing is spewing empty promises. Because of layoffs, current employees are taking on the role of 4 people. Any existence of positive company culture or emphasis on DEI has been completely eliminated. Extremely long hours, leaves taken away, no retentions bonuses, no performance bonuses. They're setting the North America business up to be completely dissolved by end of year.

1.0
May 9, 2023
Recommend
CEO approval
Business Outlook

Pros

-Culture: made some great connections otherwise none

Cons

Unattainable goals: sets unrealistic goals for its employees, leading to high levels of stress and burnout among staff members. Frequent changes in commission and goals: has a reputation for changing commission rates and sales goals frequently, often with little notice or explanation. It creates a sense of instability and uncertainty among employees. Poor working conditions: There have been reports of poor working conditions at Groupon, no support from upper management Lack of transparency: lack of transparency in its business practices, including its commission structure The base pay is a joke and not livable especially for a place like Chicago

Viewing 70 - 72 of 4,360 Reviews

Glassdoor has 5,043 Groupon reviews submitted anonymously by Groupon employees. Read employee reviews and ratings on Glassdoor to decide if Groupon is right for you.