Groupon reviews

2.8

41% would recommend to a friend

(4,361 total reviews)
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Dusan Senkypl

43% approve of CEO

37% positive business outlook

Groupon has an employee rating of 2.8 out of 5 stars, based on 4,361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Groupon employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Dec 2, 2011
Recommend
CEO approval
Business Outlook

Pros

-entrepreneurial environment -somewhat laid back work atmosphere (in this sense I do not mean the job, just that you can dress as you wish)

Cons

It is understandable how a company such as this has to make changes. It grew incredibly fast and didn't know what to do with itself. However they need to take a look and see how miserable their employees are, especially within the sales staff, and maybe readjust some of these changes. Our commission has been cut drastically and our goals are unrealistic. Groupon has become this constant "more! more! more!" monster. We no longer consult businesses but call them and tell them what features they have to run. If they don't want to do it, we move on, and yet go crawling back to that same business a few weeks later when we've exhausted the others to try and force them into a similar deal they rejected before. Groupon needs to get back to the way it was and actually be there to help a business grow not put them out of business. Being at the company for over a year and a half I've seen it become increasingly greedy. As sales reps we now have to squeeze every penny out of merchants we work with and get paid half the commission to do so.

2.0
Aug 19, 2011
Recommend
CEO approval
Business Outlook

Pros

-No cap on vacation or sick days (although you will be made to feel guilty when you take it) -Can make good money if you are lucky enough to be placed in a decent market (although all markets are going downhill)

Cons

-Immense pressure to hit unrealistic sales goals -Management out of touch with what's going on during phone calls (it's getting harder and harder to close deals as more and more people don't want to work with Groupon) -Used to be a fun culture. Now it's all about the bottom line and feels like your typical call center -Sales staff are worked to the bone

2.0
Jun 7, 2010
Recommend
CEO approval
Business Outlook

Pros

No vacation policy--you can take as many days off as you think you deserve. Quickly growing company so you're not likely to be unemployed anytime soon Young company with a great sense of humor

Cons

Speaking from a point of view as someone on editorial only. Sales have a totally different experience I'm sure. Expect the management to be a few people who got in on the ground floor when Groupon was nothing (probably due to being friends with Andrew Mason) and are still hanging around, now managing a large staff, which they are painfully unqualified to do. Expect rampant but veiled employee discontent. Expect to be underpaid while you watch tons of money be wasted on salaries that shouldn't need to exist (the writeups go through four more stages of editorial after getting written. Four! Why not just hire better writers, or invest the time and energy in actually training them!)

Viewing 109 - 111 of 4,361 Reviews

Glassdoor has 5,044 Groupon reviews submitted anonymously by Groupon employees. Read employee reviews and ratings on Glassdoor to decide if Groupon is right for you.