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Groups Recover Together

Engaged Employer

Groups Recover Together reviews

3.1

46% would recommend to a friend

(147 total reviews)
avatar

Cooper Zelnick

48% approve of CEO

48% positive business outlook

Groups Recover Together has an employee rating of 3.1 out of 5 stars, based on 147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Groups Recover Together employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

147 reviews
5.0
Aug 5, 2023

Good work

Recommend
CEO approval
Business Outlook

Pros

Purposeful work helping good people.

Cons

Procedural changes often without warning.

3.0
Jun 26, 2023

It’s ok

Recommend
CEO approval
Business Outlook

Pros

Great team , work from home

Cons

Pay scale / micromanagement / no room for advancement

4.0
Jun 19, 2023

Supportive Work Environment

Recommend
CEO approval
Business Outlook

Pros

The team is very supportive and people were always online to answer questions. There are still metrics/productivity standards to meet but they are less aggressive than other call centers I've worked with. Most of the people on this team have some sort of social service background instead of just customer service, which I think helps a lot.

Cons

Their health insurance is not very good. In this role, you're also siloed from other departments and it can be difficult to understand how your actions impact other teams. There are also a lot of rapid changes that occur to processes -- I have been fine with this, but it could be tough if you struggle with changing how you do things. Also, the training is genuinely really wonky. You're told throughout the process that you'll be confused until the third week of your training until things magically click. This was really true! However, I'm sure this could be streamlined somehow.

Viewing 61 - 63 of 147 Reviews

Glassdoor has 150 Groups Recover Together reviews submitted anonymously by Groups Recover Together employees. Read employee reviews and ratings on Glassdoor to decide if Groups Recover Together is right for you.