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      Groups Recover Together

      Engaged Employer

      Groups Recover Together reviews

      3.1

      46% would recommend to a friend

      (147 total reviews)
      avatar

      Cooper Zelnick

      48% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      Groups Recover Together has an employee rating of 3.1 out of 5 stars, based on 147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Groups Recover Together employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      147 reviews
      3.0
      Jun 26, 2023

      It’s ok

      Office manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team , work from home

      Cons

      Pay scale / micromanagement / no room for advancement

      4.0
      Jun 19, 2023

      Supportive Work Environment

      Intake specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team is very supportive and people were always online to answer questions. There are still metrics/productivity standards to meet but they are less aggressive than other call centers I've worked with. Most of the people on this team have some sort of social service background instead of just customer service, which I think helps a lot.

      Cons

      Their health insurance is not very good. In this role, you're also siloed from other departments and it can be difficult to understand how your actions impact other teams. There are also a lot of rapid changes that occur to processes -- I have been fine with this, but it could be tough if you struggle with changing how you do things. Also, the training is genuinely really wonky. You're told throughout the process that you'll be confused until the third week of your training until things magically click. This was really true! However, I'm sure this could be streamlined somehow.

      5.0
      Apr 24, 2023

      Such a wonderful place to work!

      Clinical supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Groups truly cares about their members. They consider the daily factors that can prevent someone from wanting to reach out for help. They are constantly working on ways in which they can improve and provide better care. Groups treats their employees well and advancement is very accessible. I absolutely love what Groups stands for and am proud to work here.

      Cons

      I do not have any cons that stand out!

      Viewing 91 - 93 of 147 Reviews
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      ReviewsGroups Recover Together reviews

      Glassdoor has 150 Groups Recover Together reviews submitted anonymously by Groups Recover Together employees. Read employee reviews and ratings on Glassdoor to decide if Groups Recover Together is right for you.