Grow.com reviews

4.2

76% would recommend to a friend

(91 total reviews)

Rob Nelson

80% approve of CEO

66% positive business outlook

Grow.com has an employee rating of 4.2 out of 5 stars, based on 91 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Grow.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

91 reviews
2.0
Jun 23, 2020

Look elsewhere

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best team I ever worked on. People would jump at chances to help you learn. The culture of the company was excellent when I was initially hired (this changed for the worse) My immediate managers cared about my growth and helped me find opportunity. Really the product could be incredible and many people that work here want to build a robust product that dominates the BI space.

Cons

Beware the positive reviews, it is a common practice for the CEO and HR to ask people to post positive things to bury the problems that are exposed here. Where to start, for the entire time I was an employee our churn numbers we astronomically high. And when asked about job security we were told by the CEO, "don't worry our board isn't worried about those numbers" That was clearly not true as not long after that was said, 25% of the company was let go. All this happened only a month after a large executive trip to California. Really bad look for all upper management. There weren't any opportunities for promotion or growth. Granted that makes sense since with the churn and subsequent cash burn were so high. Your salary here will be well below market average, and you'll be told, "you'll gain so much experience from working at a start up, the smaller salary will totally be worth it." Spoiler, it won't. The product has an incredible foundation. It's powerful and simple to use. Unfortunately it only worked 75-80% of the time. The rest of time people were left trying to keep customers happy with a broken product. The sales team disintegrated to literally one person because bugs would exist for so long that live demos became impossible. The CEO decided to hold a company wide Q&A session which was an awesome move. Unfortunately the hard questions were either dodged or half answered I personally know more than one person who had amazing external offers, asked the CEO if they could get any kind of internal salary match, and were told the company policy is to never match any offers. All that shows is employees are expendable and you can just be replaced. There isn't much respect from upper level managment. During my time there we had 8 different C level executives leave the company, that kind of turnover in a start up screams money issues and future stability problems. If I were you, I wouldn't even interview here.

2.0
Dec 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Grow's work environment was pretty easy going and relaxed, they were okay with you not being at your desk (working on the couches, a booth, etc) so long as you took care of your customers or completed your projects. The building their in is nice and new and they always had a fully stocked kitchen and Coke Freestyle Machine. The CS team did lots of fun team building activities that helped to relieve the stress of dealing with upset customers.

Cons

The product never really worked like it was supposed to, and with every update it felt like you took one step forward and then quickly five steps back. Feedback from customers and the CS team were constantly ignored until it was too late leaving the customer in a bad place and the CS team to deal with the blow back. Issues with the product plagued customers and Grow alike causing you to create your own work around's to try and resolve issues and save customers from leaving. Senior management, and some lower level managers, preached about being transparent but would constantly evade questions or attempt to give answers that had nothing to do with the question just to appease the employee. There were several situations in which other managers would talk about other managers and their employees causing mistrust and hard feelings. This caused me to lose a lot of respect for several co-workers at Grow and I didn't feel like I could be honest or trust them afterwards.

1.0
Apr 13, 2020

Dying Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

snacks, very laid back work environment

Cons

no leadership anymore and product that doesn't work

Viewing 10 - 12 of 91 Reviews

Glassdoor has 95 Grow.com reviews submitted anonymously by Grow.com employees. Read employee reviews and ratings on Glassdoor to decide if Grow.com is right for you.