Grubhub reviews

3.2

47% would recommend to a friend

(1,968 total reviews)

Howard Midgal

32% approve of CEO

25% positive business outlook

Grubhub has an employee rating of 3.2 out of 5 stars, based on 1,968 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grubhub employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Aug 15, 2019

Stay away

Recommend
CEO approval
Business Outlook

Pros

There's snacks i guess and you get 30 a week in grubhub dollars to spend on grubhub. It basically buys you 1.5 lunches a week.

Cons

#1 the training you receive is hot garbage. It is completely useless and does not set you up for success #2 the pay is absolute trash. I am one of the top reps in the entire office and i don't even break 6 figures. You can make a lot more money in a lot of other sales jobs. You get 32k a year base and the commission is garbage!! You work very hard for not a lot of serious reward. You should honestly work somewhere else. #3 the attrition rate is insane of the 18 people i was hired on with only 1 other person is left. Last week alone i personally know of at least 8 people who were fired last week. Our sales team is maybe 40 people. Most people are looking for other opportunities and when you look around the sales floor, a lot of the time its quite and its empty. Theyll give you the line that theyre looking to expand and that they should grow to such and such number, yeah thats a pipe dream. #4 a lot of the management has no idea what they are doing, and a lot of them are extremely immature. This is a perfect example of how not to be when you're in charge. #5 people are always beating on these stupid drums every time they close a sale and they're yelling. Some people like it, but to me it's extremely annoying, distracting, and it's embarassing when youre on the phone with a potential client. This is more of my personal opinion, a good amount of people use it as their motivation, but i could care less if anyone even knows i have a go live. #6 the territories you get can make or break you! I have had great territories and ive had bad ones. They change every 3 months! So if you get a bad one, and youre just starting out, you may as well kiss your job good by buddy. They rate all of them equally, so it makes it very difficult sometimes. #7 the managers are always stuck in useless meetings that are not beneficial for their teams. They do not have enough time in the day to develop their new people so they end up failing and getting fired.

2.0
Aug 7, 2019
Recommend
CEO approval
Business Outlook

Pros

-Unlimited PTO -Work from home -Commission -Paid $100 of phone bill -Gave us weekly lunch credit on Grubhub. It was $18 which hardly covers one lunch after the Grubhub delivery fees. They increased it to $30 a week a few weeks before I left the company. -Low metrics required

Cons

-HORRIBLE communication to employees -$35k base salary -Unrealistic goals were made out of thin air for a product that had never existed before -Had my team sell a product that was incomplete, which we had to sell unrealistic expectations to clients -Grubhub has terrible customer service for their clients. Clients are sent to a 3rd party call center that can not give answer and only can cancel orders. -Never met my team -Never felt apart of the company -Stock drop -Marketing needs to really step it up

3.0
Mar 6, 2019

Lip Service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

beautiful office, great colleagues, interesting work

Cons

stock continues to slide; too much emphasis placed on it as a form of compensation. Gender inequities in leadership and compensation

Viewing 43 - 45 of 1,968 Reviews

Glassdoor has 3,237 Grubhub reviews submitted anonymously by Grubhub employees. Read employee reviews and ratings on Glassdoor to decide if Grubhub is right for you.