Grubhub reviews

3.2

47% would recommend to a friend

(1,968 total reviews)

Howard Midgal

32% approve of CEO

25% positive business outlook

Grubhub has an employee rating of 3.2 out of 5 stars, based on 1,968 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grubhub employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Feb 22, 2019
Recommend
CEO approval
Business Outlook

Pros

They feed you a decent amount of food (as to be expected). Some of the most incredible coworkers you could imagine! Pretty decent stock options but the trick is putting up with the internal drama long enough to see them vest.

Cons

Expectations are constantly changing so if you can't keep up with their ridiculous new monthly demands you can lose out on a lot of the bonus money that should just be integrated into your regular pay. Some of the most disgusting favoritism I've ever witnessed within a company. You'll watch friends of management or directors old coworkers/friends get hired and then three months later said friend/old coworker is getting chosen for roles that veteran employees of 5+ years got turned down for. For how big and thriving the company feels they are beyond cheap. Senior specialists getting paid wayyyy lower than 90% of competitive companies start out new employees. The pay rate for senior specialists (my old role) is not on par with the work load what-so-ever. Micromanagement by managers and assistant managers that start to deteriorate your mental health. They breathe down your neck so much, so often, every shift I would walk through the doors of the building absolutely dreading what was yet to come. Most long term reps I started with back in 2014 have either been run out of the company or voluntarily escaped as fast as they could (myself included in the later. I thankfully was able to escape in early Feb 2019 after 4 years). Another unfortunate aspect of this company is that you rarely see people of color, women, or minorities in general in higher roles than management. A lot of the vp/director positions are just white men..maybe one random white woman thrown in there.

2.0
Dec 10, 2015
Recommend
CEO approval
Business Outlook

Pros

great people, great product. laid back and young culture. a lot of notoriety and kookie marketing tactics like sending people dressed up as sandwiches and tacos to the NYSE listing

Cons

it's pretty surprising that there are not that many perks for a company with no debt and holding on to a billion dollars in cash. you'd think that they'd invest it back to their employees, but it's not the case. it's an attitude i've seen at previous companies that the cooler the product, the worse the conditions are for the employees. the biggest con for me was the manager of my department who lied to me and my team on numerous occasions and ignored my concerns every time i brought them up. some previous reviewers spoke of the epic fail that is the new grubhub site, and i'd agree with them and say that is accurate. it seems that even the CEO himself is aware when he partially blamed an earnings miss on site outages.

2.0
Sep 16, 2014

Power Trip

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good starting salary for individuals who don't have a degree. Promote from within. Lots of overtime. Good benefits. Casual dress code

Cons

As the company began to grow, the morale began to lessen. Because the company grew at such a rapid pace there was a lot of promoting within. Unfortunately most of the individuals that were promoted weren't ready for the added responsibility... and thus began EGO TRIPPING. Management was very catty and vindictive. Micromanagement also became a big problem. Attendance policy is also skewed. There are a lot of under achievers who fly under the radar pertaining to attendance and work ethic while others are underneath a magnifying glass.

Viewing 46 - 48 of 1,968 Reviews

Glassdoor has 3,237 Grubhub reviews submitted anonymously by Grubhub employees. Read employee reviews and ratings on Glassdoor to decide if Grubhub is right for you.