Grubhub reviews

Hmm, where do I start? Leadership- Poor overall just poor. It finally took Grubhub some time and realized that having two tyrant leaders manage the care department into the ground. Many leaders have left to seek better opportunities where companies value their opinion and they are treated & compensated fairly. Communication- Poor. It really was sad that a company this large does not communicate across departments. There were countless of times when I would find out about a new update from product the day before it launched. Then my expectation was to create a training in just one day to be used by not only the Care GH employees but our partner agents as well? I would say that the month of December was horrible for me. My peer and I were given an unrealistic goal of re-writing the entire Customer Care Training in just one month. Mind this you this consisted of about 30 modules. We each averaged a module-two a day. Culture- Ok but please GH, EDUCATE your other departments about Care. It really hurts when you pour your soul into a company and the department just to hear other departments call you lazy, incompetent and overall not needed. There were countless of times at LPF's (GH sponsored social events) that non-Care employees would make comments about my department. In one instance I told a salesperson that they should really visit us and work a shift in Care to really appreciate what we do for the company! This was ONE major reason why I left. I really did not like that GH would ignore this and turn a blind eye. This is another reason why you are losing good employees here. Also, to try to get out of Care was a nightmare. Just trying to interview for other positions outside of Care felt like you were at a disadvantage because you worked in that department. For a company who values development, they really are lacking in the empowerment for Care.

Training is only as good as the trainer. The charming trainer seemed to think I was too old to waste time teaching. Right behind the HR tape on forbidden behavior the trainers predatory behavior began. It was meant to distract from the trainers ineptness at teaching an older worker. The trainer never once asked what would help me succeed. The last day after being the trainers toy for 3 weeks the trainer made a sexual gesture. In hindsight and several postings on social media I suspect it was done to entrap. Never in my years have I witnessed or experienced the trainers inappropriate behavior. I was caught off guard. Training and HR are interconnected. My decision to not go to HR was spot on. HR corrupt to the core would protect this charming trainer . A new hire: who are you gonna tell and who is gonna believe you. I should have nailed the trainer the first time. After that it felt like I would only alarm the trainer. And soon after the behavior seemed normalized....but then in true predatory fashion escalated to a sexual gesture. The three weeks I was distracted and affected. I could not sleep and the second week forward everytime I ate I got sick. I stopped eating. I was sweeped up in the trainers abuse of power. I was traumatized.It took months of therapy to feel me again. So older worker no matter how happy you are about landing this job be very guarded. Beware of empty smiles.