Is Guaranteed Rate a good company to work for?

Guaranteed Rate has an overall rating of 3.5 out of 5, based on over 2,208 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 53% of employees would recommend working at Guaranteed Rate to a friend and 59% have a positive outlook for the business. The best reviews about Guaranteed Rate have been left by employees working as Branch Manager , Vice President of Mortgage Lending and Vice President .

Does Guaranteed Rate pay their employees well?

According to anonymously submitted Glassdoor reviews, Guaranteed Rate employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Guaranteed Rate. This rating has been stable over the past 12 months.

How satisfied are employees working at Guaranteed Rate?

53% of Guaranteed Rate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Guaranteed Rate 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Guaranteed Rate?

Loan Officer (72) , Vice President of Mortgage Lending (70) , Loan Coordinator (65) , Mortgage Consultant (60) , Mortgage Loan Officer (60) , Operations Assistant (60) , Branch Manager (43) , Loan Processor (33) , Sales Assistant (33) , Underwriter (33) , Mortgage Loan Processor (29) , VP of Mortgage Lending (29) , Closing Coordinator (26) , Mortgage Underwriter (23) , Vice President (20)

What are the pros of working at Guaranteed Rate according to real employee reviews?

"workers were truly great people and the only thing I enjoyed about my time here." ((in 107 reviews)); "Flexible, option to work from home" ((in 97 reviews)); "Training was great and the POD system is awesome" ((in 49 reviews)); "The technology is great and I can work from anywhere I choose to do so." ((in 49 reviews)); "Most Coworkers were great to work with" ((in 40 reviews))

What are the cons of working at Guaranteed Rate according to real employee reviews?

"Beyond poor management." ((in 118 reviews)); "Hiring when the industry is doing well and massive layoffs when business slows." ((in 113 reviews)); "Pay is low and hard to live on in some areas" ((in 78 reviews)); "Benefits were expensive and not enough" ((in 68 reviews)); "Managers have too many direct reports to adequately support their teams." ((in 51 reviews))

What are employees saying about Guaranteed Rate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Guaranteed Rate layoffs and their outlook for job security at Guaranteed Rate in 2026.

What are the top reviewed Guaranteed Rate locations?

Chicago , Philadelphia , Boston , Schaumburg , Dallas , Irvine , Los Angeles , Tampa , New York , San Francisco , Denver , San Diego , Las Vegas , Raleigh , Wilmington , Houston , Hartford , Plantsville , Miami , Atlanta , Naperville , Scottsdale , Ann Arbor , Charlotte , Colorado Springs , Warwick , Remote , Phoenix , Addison , Cincinnati

Guaranteed Rate reviews

3.5

53% would recommend to a friend

(2,178 total reviews)

Victor F. Ciardelli III

61% approve of CEO

59% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Work/Life balance

3.5

Career opportunities

3.4

Culture & values

3.4

Senior management

3.4

Compensation and benefits

Guaranteed Rate has an employee rating of 3.5 out of 5 stars, based on 2,178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guaranteed Rate employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

May 30, 2018

Absolutely Atrocious. Disregard all positive reviews

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I’ve been wracking my brain but cannot come up with a single positive aspect about this company. All the positive reviews are so clearly fabricated and false, it’s sickening. Nobody talks like that and as an employee I can tell you that the whole office is miserable. Nobody I know would give this place more than 2 stars and that’s generous. They may give you free identity theft protection since they will compromise your personal info, so that’s a pro!

Cons

Endless lies, endless work, endless BS. This company is run by a bunch of clowns who do nothing but deceive and abuse employees and clientele. They frequently mess up paychecks and they don’t pay enough to begin with. The “company culture” runs on fear and intimidation. Employees get fired for trying to continue their education while working. There is absolutely no work life balance and they tell you it is a 24/7 job. Multiple people had their last paycheck withheld. I would have never applied to this place if I knew the truth. Save yourself!

1.0

Sep 14, 2015

Just don't work here

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They've invested a lot of time and energy into having the appearance of having good culture. Everyone here especially appreciates the solicitation for positive reviews from the team that has to reply to/cover up all the negative ones!

Cons

They don't value their employees, plain and simple. I won't go on a rant about every minor detail, but they would rather nickel and dime everyone than try to attract the most competitive talent. Everyone is disposable.

Guaranteed Rate Response

10y

Your feedback is valued. Guaranteed Rate works very hard to hire and maintain talented individuals and it is even one of our Core Values. Our excellent recruiting department works every day to hire capable individuals who will fit with Guaranteed Rate’s unique fun and hardworking culture. Our employees are encouraged to have open discussions on any issues, and suggestions with any member of our management or Human Resources team. Sincerely -Customer Success Team

1.0

Jun 19, 2018

An American Sweatshop

Mortgage loan officer

Recommend

CEO approval

Business Outlook

Pros

Nothing, the company is as bad as the negative reviews make it seem. Employees are miserable. Nobody deserves to be tricked into working for this sad excuse for a company. I once accepted a job here with high hopes and dreams of being a successful mortgage loan originator but I soon found out the company is a scam that manipulates and deceives hard working people. Run far away and never look back. Trust the bad reviews.

Cons

Pay sucks, benefits are expensive, they cut corners, they are cheap, morale is terrible companywide, etc. They force you into working 12 hour days without getting adequate pay. They lie and say you’ll make a certain amount of money but it turns out they pay less than minimum wage. They make you work Saturdays too. They try to scare you into staying there through empty threats. They try to withhold paychecks which violates labor laws. They just laid off a bunch of people. Their core values are an utter joke. The CEO and upper management are devoid of any traces of integrity.

Guaranteed Rate Response

8y

Thank you for taking the time to leave a review. We appreciate your feedback.

Viewing 7 - 9 of 2,178 Reviews

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Absolutely Atrocious. Disregard all positive reviews

Just don't work here

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