Guaranteed Rate reviews

3.5

53% would recommend to a friend

(2,178 total reviews)
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Victor F. Ciardelli III

61% approve of CEO

59% positive business outlook

Guaranteed Rate has an employee rating of 3.5 out of 5 stars, based on 2,178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guaranteed Rate employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
1.0
May 17, 2018

Guaranteed Hate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Honestly there was not one positive thing about this place . It’s a nightmare

Cons

Toxic work environment, manipulative/conniving management, heinous benefits, zero culture, no work/life balance , I could go on and on. They straight up lie to prospective employees but their true colors come out. They change their process constantly and they’re very disorganized. One manager actually told employees that we are expendable and they don’t need us. Everything about this place is stressful and morale is terrible. I go into work with a stomach ache just from the stress every day. As an employee I feel used and tricked by this place. Hours are forcibly long and the compensation is disgracefully low. Please don’t waste your time at this place; it probably won’t be around much longer before they’re shut down for numerous violations. If you accept a job here I can guarantee you’ll hate it. End of story

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Guaranteed Rate Response
8y
Thank you for taking the time to share your thoughts. We are disappointed to hear that we did not meet your expectations. We appreciate you taking the time to share your thoughts and will pass your feedback along.
1.0
Jun 28, 2018
Recommend
CEO approval
Business Outlook

Pros

Literally nothing is good about this place. Some people might say the food is cheap at the cafe but the quality is horrific and the people making the food are rude as can be. I would give this place negative stars if it was possible.

Cons

This place is a hellish nightmare of catastrophic proportions. They are known for recruiting people with promises of making big bucks but it’s a lie. One week into the mortgage associate position they switch your hours without Your approval and make you work 12 Hour shifts. Their overtime scheme is just that: a scheme that enables them to pay you less than minimum wage for Over time work. The environment is so incredibly stressful and literally all employees are miserable. Their technology is garbage and there are constant IT problems. A manager blatantly lied to my face in a pathetic attempt to threaten me if I tried to leave. The upper management is sleazy, untrustworthy, manipulative, and spineless. They constantly have to keep starting from scratch because their methods do not work. Actually a bunch of managers got fired. They say they want to restructure the company but they had to eliminate over 100 positions because they are doing a terrible job and they’re obviously struggling.They constantly try to bring in managers from Quicken by paying them absurd amounts of money (which is why they pay regular employees so little. They blow it all on frivolous trips for the CEO and his goon squad. ) People quit and they don’t receive their last paycheck which is definitely illegal. I know a few employees who are in financial ruin due to GR messing up their payroll. Honestly the people who run this company have shown absolutely unacceptable behavior towards staff and clientele. Managers are deceptive, conniving Bullies. This is shameful place to work and I’m embarrassed I ever took a job here. Honestly they get sued Left and right so they Probably won’t last much longer . Don’t get tricked by these people. RUN!

1.0
Jul 10, 2018
Recommend
CEO approval
Business Outlook

Pros

None! At the beginning everything seemed great but quickly turns bad

Cons

Management sucks, company is terrible, benefits are expensive and garbage, management has no idea how to manage employees or develop them, you work hard for no recognition, pay is sub par, if you are not a friend of someone you are blacklisted and will likely get fired for no reason or will want to quit because it gets so bad. If you are anything other than a VP then you are useless to management.

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Guaranteed Rate Response
8y
Thank you for your feedback. We are always looking for new ways to improve our company and the employee culture. We are sorry to hear you did not have a favorable experience while working here , as this was never our intention as a company. We wish you much success in your future endeavors.
Viewing 4 - 6 of 2,178 Reviews

Glassdoor has 2,208 Guaranteed Rate reviews submitted anonymously by Guaranteed Rate employees. Read employee reviews and ratings on Glassdoor to decide if Guaranteed Rate is right for you.