Guardian Life reviews

3.6

61% would recommend to a friend

(1,684 total reviews)
avatar

Andrew McMahon

71% approve of CEO

62% positive business outlook

Guardian Life has an employee rating of 3.6 out of 5 stars, based on 1,684 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guardian Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Jan 22, 2018

No investment in the workforce

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Senior management spends a lot of time talking about training and preparing the workforce for the future. Senior management Does not understand what goes on in the company

Cons

There is no investment in employees. Senior management Does not know what goes on in the company

1.0
Sep 3, 2017

Not A Good Place To Be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits were good, but have steadily declined over the years.

Cons

Guardian is anything but a pro-employee organization. Working at the NYC headquarters I found myself in a quagmire of backstabbing, sink or swim, multi-layers for approval of a sentence, "Let's have a meeting" nightmare. Individuality is unacceptable. Training is non-existent. Co-workers sabotage rivals while managers look on. It's a bloodthirsty place to work. If you're up for it, go for it.

2.0
Jun 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Despite some recent changes and cuts to the benefits, overall still have an above average benefit package. Front line associates are some of the hardest working and dedicated people around.

Cons

Despite having a long list of open positions, it’s becoming increasingly clear that there is little to no interest to promote from within for any leadership positions. Employee development is almost non existent. The emphasis is to clone the products and processes of our chief competitors, and the thought appears to be the best way to do this is to steal leadership talent from elsewhere. However when the bulk of the leadership has no idea of how things are actually done presently, changes are made with no understanding of downstream impact. Then your front line can either follow the new direction and fail, or disregard the direction and get flagged as insubordinate or unwilling to change. Also, because the average life span of an exec is about three years, be prepared for constantly shifting direction, no follow through on in flight initiatives, leaving most wondering if they are meeting expectations or not. It’s incredibly hard on morale to work as hard as possible and never know if you are going to be praised or performance managed (a nice way to say written up). And it appears the executive playbook is to blame your predecessor for a year, then blame the employees for a year, and then move on. Also, for anyone considering a job opportunity with Guardian, you better negotiate salary hard before accepting, as once you are hired the average raise is about 1.5% per year… if you have a stellar year, you might get 2.5%. Lastly, be prepared for the constant stress of wondering when your job will be outsourced to Guardian’s India office. Yes, the dirty little secret is the company has a large contingent of employees in India, handling a wide variety of tasks. US employees are forbidden from disclosing this to the customers and even internal partners within the organization, and refer to things as having a support team or something similar… the leadership has went to great lengths to keep this a secret to anyone outside the organization.

Viewing 16 - 18 of 1,684 Reviews

Glassdoor has 1,861 Guardian Life reviews submitted anonymously by Guardian Life employees. Read employee reviews and ratings on Glassdoor to decide if Guardian Life is right for you.