Guardian Life reviews

The work environment was terrible. Colleagues were not inviting to group of new hires at all. Outdated operating systems. HUGE claim load. High pressure, little reward. Poor pay. The position was titled "Analyst" but I spent most of my time on the phone playing customer service with severely ill and dying clients and trying to tip toe around the idea of explaining how they weren't getting disability for whatever mundane reason. "Oh, you're dying a horrible death? It's too bad you've been paying for this disability insurance because you're disqualified because you went to a doctor five years ago for something similar." I left training with 8 college graduate employees eager to start as an analyst. By the end 6 months, half left, 2 made it 10 months, 1 waited until his year was up and tried to transfer out of the position (they denied it multiple times), and their is 1 currently still there.

Group is in an area of dramatic growth and there has been an influx of outside hires. Every third person is a VP - they have about six different levels of VP. Some are studs, some are lightweights. The E-Team is now the size of a football team. They ALL have new ideas and all of them are trying to impress and are taking on way to much. The workload has become unsustainable (for some, not all) and work-life balance is a thing of the past: It's insurance people - we aren't saving lives. There's an expectation that you be available at all times and there's even encouragement to work on vacation. Leadership has you take surveys on your satisfaction with questions worded in a manner to guarantee a positive response - this is followed by a meeting with your direct manager to voice any concerns you may have. If your concerns are your manager that clearly sets up a situation where your feedback is useless. The company core value of "people count" is becoming an anachronism. Employees are reminded regularly that they are expendable by some (not all) managers. Guardian's been fortunate enough to have a line around the block of applicants and maintained strong retention due to a weak economy. Talent is staring to leave. It's a trickle now but I think the levee may break soon.