Guardian Pharmacy reviews

3.6

65% would recommend to a friend

(267 total reviews)

Fred Burke

68% approve of CEO

59% positive business outlook

Guardian Pharmacy has an employee rating of 3.6 out of 5 stars, based on 267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guardian Pharmacy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

267 reviews
2.0
Jul 22, 2015

Pharmacist

Recommend
CEO approval
Business Outlook

Pros

Salaried, but still get overtime hours if you work extra. Our department's boss is great and gives us a lot of lenience as long as all the work gets done (can't say the same about other departments here.) Pharmacists are allowed to have their cell phones for "clinical" use. Every day is challenging, if you are into that. It is definitely a fast-paced environment (although it's so fast, no one can stop to take a look at what's going on.) Pharmacists are actually treated with respect here, unlike some of the other positions. Pharmacists are usually backed-up in their decisions, which I appreciate. Our department seems to have decent job stability.

Cons

There is a general sense of confusion around this pharmacy. A lot of backstabbing, and a very un-united management team. I think the owner has good intentions, but day-to-day operations are a mess. Every day we cannot get our runs out on time, and every day is a new exception. I am just an employee, but it is still bothersome. Pharmacists don't have their own desks, and have to rotate around workstations and computers. The pharmacy is very crowded and loud. You are required to endure "Country Thursday", which is enough to make you regret this career. This is the most confusing system I've ever used, luckily data entry knows it for the most part. Pay is much lower than retail, but it uses a LOT more clinical knowledge. We are definitely below the market rate, and it's not just my department. All employees appear to be underpaid. It's good that I don't get rusty on my clinical skills, but if we are dosing medications and doing clinical reviews, you'd think we would be paid closer to that of a hospital pharmacist. I had misconceptions about a long-term care pharmacy. Everything is based on numbers at this company, but it's TOO competitive. People blocking work, stealing documents, hogging, taking easy numbers. Most of the technicians they hire appear to have very little experience. They give them virtually no training, then expect pharmacists to catch everything. Data entry will ask for a little experience, even retail pharmacy experience. Fulfillment will take any person can breathe, or is a relative or friend of someone. There's no shortage of qualified techs, so they could do a much better job with who is hired. The good employees eventually quit, and the process starts over again. The company does not make it worth sticking around, for many. Benefits are the WORST I have ever seen. 401k plan is limited on investment options, and does not match well. I really hope Guardian and Saliba improve things. I would like to stick around.

3.0
Jul 19, 2015

Biller

Recommend
CEO approval
Business Outlook

Pros

Pleasant working environment and team.

Cons

Pay scale on the low side.

1.0
Jul 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Sometimes drug reps bring free food. The coworkers are really cool people.

Cons

I worked at the Guardian Pharmacy of Tucson, aka The Wilmot Pharmacy.  The company was previously owned by two friendly brothers in the local area, a small local business that cared about its employees, their families, and the pharmacy's patients. Then Guardian and Saliba's stepped in, changing the business to the opposite. In a year, over a dozen employees were either fired or felt compelled to leave, out of a pharmacy with a staffing of only 6 employees originally! Most of this stemmed from the terrible and tyrannic management (you might of heard of Saliba's Pharmacy in Phoenix).  We were like losing business left and right. The employees were constantly to blame, even though we tried to give our management warning (and they swept it under the rug to protect their own jobs).  We randomly switched to a completely different pharmacy system, which had tons of bugs and incorrect information with our cycle fill. Again, employees were totally to blame for any problems! It was a depressing place to work cause that "family" feel had been taken away. Then we would get business back, and would not have the staffing to take it on! Management would tell us "it has to be done by this deadline no matter what...we will deal with any problems later", essentially meaning to fill all the meds as quickly as possible, even if they were wrong.  We are dealing with the health of patients in assisted living homes, but management only sees dollar signs from getting new contracts!! They want their profits and bonuses. This job like completely changed them. What you can expect from this company is a management team that tries to be your friend, while screwing you over at the same time. Our management would frequently tell employees they were doing great jobs, then suddenly give bad performance reviews (so they don't have to give raises). They would also repeatedly say they were excited to hire new employees due to increased business, then fire the old employees due to "budget problems". This must have happened at least 5 times while I was there. Everyone here recognizes the trend, but the two directors still think they are like super sneaky. They will not work with employees on how to improve...they just decide to "sneakily" replace them. They can't be professional about wanting to terminate employees. I spoke with the owner about my concerns with the company. While he initially seemed receptive, the response to everything was a dismissive "thank you for bringing this to my attention" and no change ever happened. Before I knew it, **I** was dealing with Guardian's HR department!  About criticizing the company and "harassing" management, for a company I've worked with for years and wanted to help!  They do not care about your suggestions or your legitimate concerns as an employee. We were also scolded for discussing our own wages and benefits.  Employees have rights, whether Guardian wants to admit it or not. Our pay and insurance plans are FAR BEYOND AVERAGE for this industry, but they compare us to retail pharmacy employees throwing pills in a vial. We are doing much higher level jobs, like medication therapy management and dispensing for facilities! But Guardian will go out of its way to shut you up. If you are hourly, they see you as a child who needs to be disciplined.  They would like rather spend more time and money dealing with who they see as "problem employees" then actually fixing the way the company operates. I left because I wasn't respected. I left because Guardian Pharmacy could not treat me like an adult. I left because the pharmacy director could not function professionally. This is the same director who did NOTHING when I came crying to him about how other employees treated me. I could keep going, but I hope you see my frustration and agony, as someone who once trusted and believed in this so-called "pharmacy". Please, avoid Wilmot Pharmacy and Saliba's Pharmacy. Avoid all Guardian pharmacies.  I hope no one ever has to repeat what I went through.

Viewing 244 - 246 of 267 Reviews

Glassdoor has 276 Guardian Pharmacy reviews submitted anonymously by Guardian Pharmacy employees. Read employee reviews and ratings on Glassdoor to decide if Guardian Pharmacy is right for you.