Guess? reviews

3.2

53% would recommend to a friend

(2,260 total reviews)

Carlos Alberini

59% approve of CEO

43% positive business outlook

Guess? has an employee rating of 3.2 out of 5 stars, based on 2,260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guess? employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Nov 23, 2014
Recommend
CEO approval
Business Outlook

Pros

-Good place for college students or people looking for part time work and extra money, since management is really good about accommodating to availabilities. Associates get between 5-30 hours -If management, it looks good on your resume, because once you've worked there, you can pretty much run any store and all of its areas with no difficulty -40% discount and 50% on bonus weekends. -Incentive cards for employees working required amount of hours, if your store makes its goals

Cons

-They'll glamorize the position and work environment and try to sell you the "Guess Lifestyle", which I still haven't fallen for. But once you get there, give it a week or two before the rude awakening. It's all a terrible attempt at brainwashing, and sadly most management eats the words right up, or pretends to just to keep their jobs. -The rumor mill there is on HIGH, Often, and unfortunately originating from management itself. It really is like a high school environment there. -If you're an associate, they can AND will cut your shift with as little as a 20 minute notice, or once you get there, they keep you for an hour and then send you home if you're not selling. Mind you, this is not a commission based pay, but the pressure to meet an SPH is ridiculous -Operationally it is dosorganized, and it shows on scheduling, because payroll is so limited that you're often cutting help that you could really use -Permanent associate pay is minimum wage, while seasonals come in at a higher rate, which is completely unfair. -Raises are rare, although they claim to do them once a year. This is an absolute lie. -SM and DMs ride their associates, which results in high turn around and low morale. And even if you're one of the few good managers, you often find yourself battling a losing fight, since the negativity is king here. -They micromanage you like it's nobody's business -No opportunity for advamcement. -They don't follow the vacation black out dates posted on corporate calendars, and always black out additional dates that shouldn't be. -Work-life balance is non-existent for management, and if you take their offer, you better be ready to give up your life, since their constant messages and calls borderline harassment. Days off are just a saying, as they are not respected at all. And this is all expected of you and you are frowned upon if you don't respond to them on your day off. -if you're salaried, be prepared to stay there at least 10-12 hours a day or usually more, and asked to give up your days off due to "business needs". Isn't this illegal? -If you're sick, you're expected to bring a Dr. note even for a simple thing such as a fever, and having to find a replacement on short notice- which just results in sick employees showing up not being able to give their 100%, and possibly resulting in more staff being out due to illness. -if you DO have a Dr. note, SM will often try to get you in before your allowed back to work time. Again, another huge HR issue. -you NEVER get off on time (management or associates) , and are expected to be perfectly okay with It, and this company is really good at burning out all store employees. -Their expectations for completing tasks are absolutely unrealistic, as they load your lists with things that require hours to handle, and want them done in a fraction of the time using as little payroll as possible. Only the SM has an office day, while the ASMs or CMs have to figure out when to complete their task on top of being out protecting the floor -You're not viewed as a person, but rather a retail robot that's expected to not eat or sleep, and as soon as you get in bad with the SM, they will find bogus reasons to write you up and get you out the door, just because they're in a bad mood

1.0
Oct 22, 2012

Be cautious before accepting job offer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are fresh out of school looking to start your career this is a great spring board, but don't stay too long. Great benefits, annual holiday party, onsite cafe. My time here was great, but I lived in fear for my job. It wasn't until after I left I realized that not all companies are like Guess. Be very cautious going in.

Cons

Beware of the bi-yearly layoffs! No raises or bonuses this past year. The organization is very parallel. Not much opportunity for job growth. Don't be late by a minute or you will risk being fired by the founder. He leads through fear.

3.0
Jan 11, 2011

treated like a child

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

big company, publically traded, nice people, good benefits

Cons

treated like a child, management too involved in the small details like when people come and go and where they eat for lunch. senior management frightened to delegate responsibility or promote employees fearing they will be less relevant themselves.

Viewing 22 - 24 of 2,260 Reviews

Glassdoor has 2,622 Guess? reviews submitted anonymously by Guess? employees. Read employee reviews and ratings on Glassdoor to decide if Guess? is right for you.