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      Guitar Center

      Engaged Employer

      Guitar Center reviews

      2.8

      39% would recommend to a friend

      (2,735 total reviews)
      avatar

      Gabe Dalporto

      29% approve of CEO

      23% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      2.9

      Work/Life balance

      2.7

      Culture & values

      2.4

      Compensation and benefits

      2.4

      Career opportunities

      2.1

      Senior management

      Guitar Center has an employee rating of 2.8 out of 5 stars, based on 2,735 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Guitar Center employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      May 21, 2014

      A poor excuse of a music store.

      Guitar expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      Buying gear at a discount, is the only positive attribute of the job.

      Cons

      Pay is terrible, charged for returns, very hard to make decent money. Training is rushed and weak, as is support. Not enough importance is placed on knowledge of gear, many sales associates make up stuff, outright lie to make a sell, and seems to be encouraged by management. They cater to beginners and hobbyists, don't care about building long term relationships with pro or semi-pro players. Owned by Bain Capital, will probably be out of business, soon.

      2.0
      May 19, 2014

      Guitar Center remains a very young company internally. Lacking in maturity in Organizational structure and processes.

      Systems & supplychain manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company discounts on music equipment. Health benefits. Time off if you are a musician to perform. Many good people to work with.

      Cons

      Poor leadership at the top which creates an overall atmosphere which lacks unity. No focus or direction long term. Lack of awareness at the top levels of the overall Management weakness. Very inconsistent levels of management practice at all levels. Some good managers and others behavior off the charts in terms of lack of ethical behavior, abuse. Because there isn't an environment that supports growth and development one mistake can get you thrown under the bus. The focus is not on developing talent. It's on holding on to your turf.

      1.0
      May 13, 2014

      Not a great place to work.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Learning about new music gear

      Cons

      listening to horrible musicians playing loudly for 8 hours a day. you dont make commission really, its nearly impossible.

      Viewing 2470 - 2472 of 2,735 Reviews
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      ReviewsGuitar Center reviews

      Glassdoor has 2,799 Guitar Center reviews submitted anonymously by Guitar Center employees. Read employee reviews and ratings on Glassdoor to decide if Guitar Center is right for you.