Very stressful in the pick season and sometimes when you have questions there is no time and you have to ask your customer to come back later and then you have to review it with the experts, or as always there are exceptions and special cases that only the experts know, but that's the nature of your job, is taxes. Sometimes drama in the office, I stay away and do my job, experienced tax prepayers jealous of new comers, it was not our fault to have so much volume of customers. Pay- They don't pay competitively an hour specially for a tax prepayer who knows more than 1 language. Should offer incentives like the person who did more taxes, efficiency, ect to pay them a bonus, so it could create healthy competitive enviroment and reward the person who is talented, also can come back next year and not go to a competitor which will offer you 10 to 20 percent more.