H&R Block Office Manager I | Tax Professional reviews

The pay is awful. The company itself is too demanding and asks way too much of you. Example giving you no other choice but to extend your daily hours work from say 9-5 to 9-9. They spend millions a year on management companies to to tell us what to do and pays their staff minimum wage and charge their client huge prices. It's like the upper management in Kansas City is pocketing all huge bonuses and paying their employees horribly. The upper management micro manages to an extreme. The employees are supposed to market daily. It's very tacky like stand on the corner and hand out flyers, go to parades and hand out flyers, talk up taxes with all you encounter always. Every year tax pros come back they are paid less than the last year, 80% of lasts actual pay.

The management doesn't know taxes and the business of providing a service; they are focused on sales. Sales of product attachment that are worthless for most clients. It is about the bottom line and potential bonuses in the office manager, the district manager and upper management's pockets at the end of the season. The company doesn't provide an estimate in advance of the cost to the client when they ask because the fees not consistant. They say up front they are flexible with your time, but after you enter your committment, they don't reapect it and put pressure on you to work when you don't want to.