I love helping people with their taxes! - Tax Professional I H&R Block Employee Review

2.0
Feb 23, 2016
Recommend
CEO approval
Business Outlook

Pros

I enjoy helping people with their taxes and meeting them. I enjoy the other tax professionals and learning from others. They provide great educational classes to prepare you.

Cons

The management doesn't know taxes and the business of providing a service; they are focused on sales. Sales of product attachment that are worthless for most clients. It is about the bottom line and potential bonuses in the office manager, the district manager and upper management's pockets at the end of the season. The company doesn't provide an estimate in advance of the cost to the client when they ask because the fees not consistant. They say up front they are flexible with your time, but after you enter your committment, they don't reapect it and put pressure on you to work when you don't want to.

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5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved the people I worked with and the environment.

Cons

Tax pros were overly stressed and it made my job more difficult.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

Cons

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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