HCSS reviews

4.2

86% would recommend to a friend

(235 total reviews)
avatar

Steve McGough

95% approve of CEO

75% positive business outlook

HCSS has an employee rating of 4.2 out of 5 stars, based on 235 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The HCSS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

235 reviews
5.0
Jun 24, 2016
Recommend
CEO approval
Business Outlook

Pros

- Great co-workers who are engaged and care about each other - Lots of opportunity for personal and career growth - Challenging problems to solve - Fun culture and work environment - Open door culture that encourages participation from everyone

Cons

- can be inhospitable to people who are slow to adapt - if you are hired to do something that's new to the company, you may lack proper guidance

5.0
Jun 9, 2016
Recommend
CEO approval
Business Outlook

Pros

There are a lot of pros to working here... the atmosphere and culture that they've built is like nothing I've ever seen before. Everyone works together, and enjoys it too! The large campus is "Google-esque" like some have said, but it isn't a huge organization like Google. So you get to have little perks like a ping pong table, pool table, darts, basketball court, track and field, on-site gym and showers, video games galore, bring your dog to work, free lunch on Fridays, etc. On top of that, it still has a ma & pop feel to it because it isn't a large organization-- everyone knows each other and you quickly develop friendships and relationships.

Cons

I'm in sales, and initially I thought the base pay was low (everyone starts at the same amount) HOWEVER, they do not have a draw set in place for commission, so you can start making commission immediately. In only my second month I'm already making a very nice amount of extra income because of the commission coming in immediately. Add annual profit sharing to that, and this isn't really much of a con. If you want a very strict structure, you might take time in adjusting to the way things are here. While there is simple structure, they like to focus on letting employees be themselves; creativity is huge here, and they will let you run free and do your own thing-- as long as you are getting the job done efficiently. They will not micro-manage you, however (which can be a pro or con, depending on what type of person you are).

5.0
Jun 3, 2016
Recommend
CEO approval
Business Outlook

Pros

- Flexible work hours, flexible dress code, etc. If you're getting your work done and contributing to the bottom line no one will mess with you about trivial stuff. - The ESOP here works like it should. I love working alongside motivated people who have bought into the ownership thinking. Our end of year profit-sharing checks (no individual bonus' here) have been phenomenal since I've been here because everyone is committed to keeping costs low and maximizing their value. - I really feel that management has my best interests at heart, and that's not always work-related. My fellow employees and managers know my family and understand that side of my life better than any other company worked at. - My individual salary is above market value. What else can you ask for than to be compensated well, work in a fun environment, and have great perks and benefits? - Great ideas can come from anywhere. You are empowered to think big and ideas aren't limited to your role, your experience, or your internal political standing. I've seen some of our coolest initiatives start from the most unexpected places. And if you have a great idea you feel strongly about, it's your job to push it through. This isn't a place where you tell someone in marketing your brilliant idea and then sit back and complain because no one listened to you. Push it, sell it, program it yourself if you are passionate about your idea. You have the ability and freedom to do that here.

Cons

- This place isn't for everyone. You have to be self-motivated to be successful here. People that depend upon others to tell them what to do every second of the day and need constant reassurance do not last. - To respond to a few of the negative posts here about the career path out of Support, I'd like to point out that several executives, half our product managers, and a majority of our implementers started in Support here. This is another example of complainers complaining vs. motivated employees taking responsibility for their own career path.

Viewing 67 - 69 of 235 Reviews

Glassdoor has 280 HCSS reviews submitted anonymously by HCSS employees. Read employee reviews and ratings on Glassdoor to decide if HCSS is right for you.