HCSS reviews

4.2

86% would recommend to a friend

(235 total reviews)
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Steve McGough

95% approve of CEO

75% positive business outlook

HCSS has an employee rating of 4.2 out of 5 stars, based on 235 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The HCSS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

235 reviews
5.0
Sep 18, 2015

Amazing Career

Recommend
CEO approval
Business Outlook

Pros

HCSS is one of the greatest places I've ever worked. They are extremely committed to their employees and have an amazing work environment in which to thrive in. The employees are all extremely helpful and friendly as well as being driven to make the company, and subsequently you, more successful. The product that HCSS sells is the industry leader by a clear margin and it makes selling it an easy venture. Work life balance is amazing and one that is encouraged, and the benefits and pay are both extremely good. I am constantly bragging about where I work and I love coming to work for HCSS every day.

Cons

I add a cons section because every place has a side to it that is hard. HCSS' cons are that they are extremely picky in who they choose and the hiring process is difficult. I think that this is a pro and a con in the sense that not just anyone can work here, they only select the top tier people to work here. That being said, it makes it difficult to get hired and it was a process that took some time. It was absolutely worth the time and investment and my advice to anyone trying to get hired here is to study what products they offer (they are on the website), and to come in to the hiring process ready to call and ask when you can hear back from them.

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HCSS Response
10y
Thanks for your comments. I still love coming to work every day with people committed to making HCSS a great place to work.
4.0
Sep 17, 2015

It's Worth It

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is one of the best companies I've ever worked for, hands down. I've worked for some really large and highly reputable companies in the past and HCSS by far is the best. I have grown personally and professionally more with my time at HCSS, which is one of the biggest strengths of this company, you can really get out what you put into it. If you commit yourself, this company will enable you to do great things. I can list off all of the perks, there are a lot, but at the end of the day, I don't stay because of ping pong tables, dog kennels, flat screen tvs or a gym, it's because I'm able to do the work I love, lead change, and help grow this company. There's a lot to be said that every employee is a part owner of the company, it gives everyone a stake in the game, so to speak. For me, it helped me trust the company right from the start, which is very hard to do for anyone. If you're interested by the tangible perks, then don't apply here. If you really want to do something with your career, grow your skills as a professional then this is the right place for you and you will be rewarded for it. Tip: If you do apply here, take the interview seriously, do your research, and approach it with an open mind. The biggest thing we look for outside of culture fit is if you're coachable and willing to learn and that applies for every level of position, if you can't do that then chances are you aren't a good fit or won't last long with us.

Cons

This is a great company to work for, as I mentioned above, you will become part owner and enjoy all of the perks. So you must understand that the culture that is created here is one from a family perspective, an ownership thinking culture, which is why the hiring process has to be selective. When we hire here, it's for the long term, not short term which is why the interview process is so intense. It's tough, I will not sugar coat it, it's highly selective, tiring, and intense but if you're committed to it, then that will show and you will not have a problem....as long as you pass the assessment test. The test is what it is, take it, pass it, and move on but don't overlook it. The company has been around for almost 30 years now, the CEO created it from scratch. If you look at people who have done the same, built companies from nothing, their reviews aren't always going to be pretty. IE: Most CEOs in North America. Our CEO gets some tough criticism at times, but who doesn't in that position. Yes, he can come off harsh at times, but remember it's always business, never personal. I've listed it in the Cons sections for one reason, if you take feedback personally then don't apply here. Referring to a Friend: Understanding our hiring process, it's hard to recommend HCSS to a friend. While we may like our friends, it's hard to take the "friend" hat off when looking at them objectively. By all means, our referral system is excellent, but you need to first educate anyone who applies of our process and the rigors of it. If you do that then I give it a thumbs up, if not which many don't, then thumbs down. Even if your friend is a perfect candidate, checks off all the boxes, it's still no guarantee that they will be brought on board.

5.0
Jan 6, 2025
Recommend
CEO approval
Business Outlook

Pros

It is obvious that HCSS highly values work culture and employee health. This came as a pleasant surprise when I switched over from my previous job in a more old-fashioned work environment. My work is meaningful, my efforts impactful, and my days enjoyable.

Cons

The training is brutal for entry-level developers, but once you get through it, work is pretty smooth sailing.

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HCSS Response
1y
Thank you for sharing your experience! We're glad you’ve found meaning in your work and enjoy the culture at HCSS. We know training can be tough, but it’s designed to set our teams up for long-term success. We appreciate your feedback and are always working to improve!
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Glassdoor has 280 HCSS reviews submitted anonymously by HCSS employees. Read employee reviews and ratings on Glassdoor to decide if HCSS is right for you.