Does HMSA pay their employees well?

According to anonymously submitted Glassdoor reviews, HMSA employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at HMSA. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at HMSA?

23% of HMSA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HMSA 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at HMSA?

Business Analyst (19) , Customer Service Representative (13) , Manager (9) , Analyst (7) , Claims Examiner (6) , Project Manager (6) , Senior Business Analyst (5) , Senior Systems Analyst (4) , Systems Analyst (4) , Customer Relations Representative (3) , Program Manager (3) , Senior Project Manager (3) , Software Engineer (3) , Administrative Assistant (2) , Applications Developer (2)

What are the pros of working at HMSA according to real employee reviews?

"Great people and atmosphere." ((in 32 reviews)); "+ Good work/life balance" ((in 11 reviews)); "Coworkers are great and a lot of job openings." ((in 7 reviews)); "Decent health insurance, 401k, and (up until recently) a pension." ((in 4 reviews)); "Consistent scheduling, standard corporate structure, great benefits, multiple locations." ((in 3 reviews))

What are the cons of working at HMSA according to real employee reviews?

"Low pay and cut the travel department in Keaau." ((in 37 reviews)); "There are too many managers and above trying to climb up or hold onto their positions and those same managers don't seem to care about those doing the work to support their operations." ((in 11 reviews)); "Leadership is horrible in most departments in terms of senior managers and above" ((in 9 reviews)); "High turnover, inadequate training for complex work, a top leadership not concerned about employees despite rhetoric." ((in 7 reviews)); "parking is a 10 year wait" ((in 5 reviews))

What are employees saying about HMSA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HMSA layoffs and their outlook for job security at HMSA in 2026.

What are the top reviewed HMSA locations?

Honolulu , Kapolei , Hilo , Honolulu District , Detroit , Oahu Island , Troy , Kailua Kona , Keaau , Pearl City , Hawaiian Gardens , Kea‘au , Kalihi Kai

HMSA reviews

3.0

23% would recommend to a friend

(286 total reviews)

Mark Mugiishi

30% approve of CEO

24% positive business outlook

Ratings by category

3.1

Diversity & inclusion

3.0

Work/Life balance

2.7

Compensation and benefits

2.6

Culture & values

2.5

Career opportunities

2.2

Senior management

HMSA has an employee rating of 3.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HMSA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

286 reviews

3.0

May 12, 2016

Meh

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent health insurance, 401k, and (up until recently) a pension. Stable non-profit.

Cons

Low wage, conservative & passive aggressive corporate culture, preaches well-being & balanced work/life but rewards extreme personal sacrifice. Resistant to change, squashes those who are vocal about change. Average workers can stay at this company for their entire adult lives (some may see this as a "pro". Business attire as favored.

1.0

May 12, 2016

Slowly imploding

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Gym and garden in the building. Flexible schedule and hours. Very nice, inclusive people. Really powerful vision.

Cons

I've never seen a company so behind the times. Everything having to do with technology is a mess. Extreme misalignment among leadership which his relevant in all departments and all projects. No direction provided. No goals to meet. Terrible management. There isn't even someone in charge of morale or culture. HR doesn't own it. That just doesn't exist here. And shockingly, the company doesn't think Glassdoor is a viable source of insight. Go figure.

1.0

Apr 10, 2016

Business Analyst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible work schedule, decent benefits

Cons

Lack of support from upper management, too many changes in leadership and company vision over the years, high turnover rate, pay is much lower than industry standard, policies don't support employee growth or retention

Viewing 235 - 237 of 286 Reviews

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Jobs at HMSA

Customer Service and Sales Representative

Kapolei, HI

View job

Program Coordinator II

Medical Management Specialist I

United States

View job

Team Lead - Customer Relations

Sales Account Manager -- Community Group Sales

Honolulu, HI

View job

HMSA

HMSA reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Meh

Slowly imploding

Business Analyst

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