HMSA reviews

3.0

23% would recommend to a friend

(286 total reviews)
avatar

Mark Mugiishi

30% approve of CEO

24% positive business outlook

HMSA has an employee rating of 3.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HMSA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

286 reviews
2.0
Mar 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Benefits are good, if you need them, but its hard to make elections unless you and your dependents need all or none. The mission and vision are refreshing and ambitious. Management encourages you to stick to a 40 hour week and won't give you access remotely without a bunch of special approval. Its nice not having to expect a long work week and to see your area clear out at the same respectable time every day.

Cons

Pay isn't great, it isn't even competitive. I took a cut coming to this job hoping for a better work life. I still end up stressed because I feel like I don't have any influence over making things better. There are opportunities to move up in many areas when you're starting your career, but when you get to the middle you start to notice the opportunities aren't there much any more. This is when most leave HMSA. They need to create ways to keep middle career people interested or help them move up. It seems there are 2 paths to management: pay your time (most leadership has been around 20+ years) or be the favorite pet. This way, you end up with people who have been around too long and are stuck in their ways, or you end up with people who really don't know what they're doing. Its not uncommon to see someone running an area they have little to no experience in.

3.0
Mar 14, 2016

analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

somewhat flexible schedules and location, great people to work with, has a garden and a gym in the building.

Cons

Lack of clear career path, lower-than-average pay, unstable department organization. Employee benefit getting cut each year while the executives got raise on top of their million dollar salaries regardless of company's performance. Some management(managers) can be pretty bad.

1.0
Mar 10, 2016

Where Everyone is Treated Equal

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you're the type of person who likes to coast by, collecting a paycheck, while doing as little work as possible this is the place for you.

Cons

While it may sound great that everyone is "treated equally" in reality what it means is that 10% of the company does 90% of the work because some are allowed to do absolutely nothing of value and still collect a pay check. Salaries are well below market rate. The only people who get close to market value are executives who are recruited more for "who they know" than for the value they bring to the company. "Raises" are no more than 3% without SENIOR EXECUTIVE APPROVAL! And 3% is for you scoring near maximum on your performance evaluation. Bonuses are like mythical creatures (thanks but no thanks to the meager holiday bonus, which is more insulting than it is rewarding). Everything is for show at the executive level. A lot of middle management truly does care about their employees but they have no power to reward you or empower you to do great things. Once you get to the AVP level or above the level of apathy skyrockets and everything is politics and making sure you say the right thing, rather than actually DOING the right thing. HMSA loves to tell you it has the best interest of members at heart and many employees come to HMSA because of that, taking less pay, based upon the promise that they can contribute to the future of Hawaii in a positive manner. At the end of the day though, the decision that come from executives are all lip service. The partners they choose and pump millions of member's dues into are cronies and nothing more. They ask internal workers to vet vendors and then pick whoever took them to the best dinner or had the nicest suit. HMSA leadership is nothing more than talk and has zero accountability because they're "too big to fail."

Viewing 238 - 240 of 286 Reviews

Glassdoor has 306 HMSA reviews submitted anonymously by HMSA employees. Read employee reviews and ratings on Glassdoor to decide if HMSA is right for you.