Does HMSA pay their employees well?

According to anonymously submitted Glassdoor reviews, HMSA employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at HMSA. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at HMSA?

23% of HMSA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HMSA 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at HMSA?

Business Analyst (19) , Customer Service Representative (13) , Manager (9) , Analyst (7) , Claims Examiner (6) , Project Manager (6) , Senior Business Analyst (5) , Senior Systems Analyst (4) , Systems Analyst (4) , Customer Relations Representative (3) , Program Manager (3) , Senior Project Manager (3) , Software Engineer (3) , Administrative Assistant (2) , Applications Developer (2)

What are the pros of working at HMSA according to real employee reviews?

"Great environment and people to connect with." ((in 33 reviews)); "Good benefits overall." ((in 27 reviews)); "+ Good work/life balance" ((in 11 reviews)); "Coworkers are great and a lot of job openings." ((in 7 reviews)); "Work from Home is great" ((in 6 reviews))

What are the cons of working at HMSA according to real employee reviews?

"Low pay and cut the travel department in Keaau." ((in 38 reviews)); "There are too many managers and above trying to climb up or hold onto their positions and those same managers don't seem to care about those doing the work to support their operations." ((in 13 reviews)); "Leadership is horrible in most departments in terms of senior managers and above" ((in 9 reviews)); "It's difficult to find parking garage." ((in 5 reviews)); "High turnover, inadequate training for complex work, a top leadership not concerned about employees despite rhetoric." ((in 5 reviews))

What are employees saying about HMSA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HMSA layoffs and their outlook for job security at HMSA in 2026.

What are the top reviewed HMSA locations?

Honolulu , Kapolei , Hilo , Honolulu District , Detroit , Oahu Island , Troy , Kailua Kona , Keaau , Pearl City , Hawaiian Gardens , Kea‘au , Kalihi Kai

HMSA reviews

3.0

23% would recommend to a friend

(286 total reviews)

Mark Mugiishi

30% approve of CEO

24% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (286 reviews)

Ratings by demographic groups

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HMSA has an employee rating of 3.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HMSA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

286 reviews

1.0

Apr 17, 2014

It's all about who you know...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Umm, I guess the benefits and pay were decent for Hawaii.

Cons

Management is awful and spoiled. I have never seen so many unprofessional people in supervisor and upper management positions. And if you ever decide to stay out of the drama you will quickly get shut out.

1.0

Nov 12, 2013

Awful, spoiled management whose core values include lying and cheating

Analyst

Recommend

CEO approval

Business Outlook

Pros

Steady work in an ailing economy - you can have a full-time job at this company, for now.

Cons

Everything else: pay was terrible, supervision was terrible, executive management is greedy beyond evil, to say the very least. They are professional liars who are happy to suck your lifeblood until the day you realize you wasted your life in a cubicle working to make the world a worse off place.

4.0

Sep 15, 2013

Always caring for and focused on their members.

Writer

Recommend

CEO approval

Business Outlook

Pros

- Great people - Great sense of community - Promotes sense of being a part of a worthy and big cause - Good pay - Good employee benefits

Cons

- Very corporate - Very bureaucratic - Many employees/management are set in their ways - Departments aren't as unified as they could be

Viewing 274 - 276 of 286 Reviews

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Jobs at HMSA

Customer Service and Sales Representative

Kapolei, HI

View job

Program Coordinator II

Team Lead - Customer Relations

Medical Management Specialist I

HMSA

HMSA reviews

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It's all about who you know...

Awful, spoiled management whose core values include lying and cheating

Always caring for and focused on their members.

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