Does HMSA pay their employees well?

According to anonymously submitted Glassdoor reviews, HMSA employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at HMSA. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at HMSA?

23% of HMSA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HMSA 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at HMSA?

Business Analyst (19) , Customer Service Representative (13) , Manager (9) , Analyst (7) , Claims Examiner (6) , Project Manager (6) , Senior Business Analyst (5) , Senior Systems Analyst (4) , Systems Analyst (4) , Customer Relations Representative (3) , Program Manager (3) , Senior Project Manager (3) , Software Engineer (3) , Administrative Assistant (2) , Applications Developer (2)

What are the pros of working at HMSA according to real employee reviews?

"Great people and atmosphere." ((in 34 reviews)); "Great benefits (but that's too be expected from a health insurance company)." ((in 26 reviews)); "+ Good work/life balance" ((in 10 reviews)); "Coworkers are great and a lot of job openings." ((in 8 reviews)); "Work from Home is great" ((in 5 reviews))

What are the cons of working at HMSA according to real employee reviews?

"Low pay and cut the travel department in Keaau." ((in 37 reviews)); "Terrible management, often times there are micro" ((in 27 reviews)); "There are too many managers and above trying to climb up or hold onto their positions and those same managers don't seem to care about those doing the work to support their operations." ((in 14 reviews)); "Salaries range too low for market standards." ((in 13 reviews)); "poor upper management, non" ((in 12 reviews))

What are employees saying about HMSA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HMSA layoffs and their outlook for job security at HMSA in 2026.

What are the top reviewed HMSA locations?

Honolulu , Kapolei , Hilo , Honolulu District , Detroit , Oahu Island , Troy , Kailua Kona , Keaau , Pearl City , Hawaiian Gardens , Kea‘au , Kalihi Kai

HMSA reviews

3.0

23% would recommend to a friend

(286 total reviews)

Mark Mugiishi

30% approve of CEO

24% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (286 reviews)

Ratings by demographic groups

Race / Ethnicity

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HMSA has an employee rating of 3.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HMSA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

286 reviews

2.0

Sep 13, 2013

If your employees are happy and satisfied your customers will be happy and satisfied

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Medical benefits aren't bad but it isn't free which is what one would think working for an insurance carrier. They have a free gym. The people I had to work with most were great and some not so much but for the most part the people there were great.

Cons

No work life balance. They expect you to do more with less pay. Management is more concerned on their own career progression and image than doing what is right and fighting for their team. Longtime employees or lifers can sometimes be the road block as their ideas are old, stifled, conservative and non progressive.

4.0

Sep 5, 2012

HMSA

Systems analyst

Recommend

CEO approval

Business Outlook

Pros

Solid, established, outward facing. Active in the community. Forward thinking always trying to be a better company.

Cons

Goes overboard on the security.

4.0

Jul 25, 2012

Company undergoing industry-driven change

Manager

Recommend

CEO approval

Business Outlook

Pros

Strong emphasis on good working relationships between management and staff, overall.

Cons

Industry-driven change could result in negative impacts on the workforce. It used to be a company where you could count on having a job for the long term, but that's no longer a sure thing. As the health insurance marketplace changes, there will be changes, maybe big ones, for HMSA and its employees in general.

Viewing 277 - 279 of 286 Reviews

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Jobs at HMSA

Customer Service and Sales Representative

Kapolei, HI

View job

Program Coordinator II

Team Lead - Customer Relations

Medical Management Specialist I

HMSA

HMSA reviews

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If your employees are happy and satisfied your customers will be happy and satisfied

HMSA

Company undergoing industry-driven change

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