Does HMSA pay their employees well?

According to anonymously submitted Glassdoor reviews, HMSA employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at HMSA. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at HMSA?

23% of HMSA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HMSA 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at HMSA?

Business Analyst (19) , Customer Service Representative (13) , Manager (9) , Analyst (7) , Claims Examiner (6) , Project Manager (6) , Senior Business Analyst (5) , Senior Systems Analyst (4) , Systems Analyst (4) , Customer Relations Representative (3) , Program Manager (3) , Senior Project Manager (3) , Software Engineer (3) , Administrative Assistant (2) , Applications Developer (2)

What are the pros of working at HMSA according to real employee reviews?

"Great people and atmosphere." ((in 34 reviews)); "Great benefits (but that's too be expected from a health insurance company)." ((in 26 reviews)); "+ Good work/life balance" ((in 10 reviews)); "Coworkers are great and a lot of job openings." ((in 8 reviews)); "Work from Home is great" ((in 5 reviews))

What are the cons of working at HMSA according to real employee reviews?

"Low pay and cut the travel department in Keaau." ((in 37 reviews)); "Terrible management, often times there are micro" ((in 27 reviews)); "There are too many managers and above trying to climb up or hold onto their positions and those same managers don't seem to care about those doing the work to support their operations." ((in 14 reviews)); "Salaries range too low for market standards." ((in 13 reviews)); "poor upper management, non" ((in 12 reviews))

What are employees saying about HMSA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HMSA layoffs and their outlook for job security at HMSA in 2026.

What are the top reviewed HMSA locations?

Honolulu , Kapolei , Hilo , Honolulu District , Detroit , Oahu Island , Troy , Kailua Kona , Keaau , Pearl City , Hawaiian Gardens , Kea‘au , Kalihi Kai

HMSA reviews

3.0

23% would recommend to a friend

(286 total reviews)

Mark Mugiishi

30% approve of CEO

24% positive business outlook

Ratings by category

3.1

Diversity & inclusion

3.0

Work/Life balance

2.7

Compensation and benefits

2.6

Culture & values

2.5

Career opportunities

2.2

Senior management

HMSA has an employee rating of 3.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HMSA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

286 reviews

4.0

Mar 9, 2010

Good people, but not that motivated

Systems analyst

Recommend

CEO approval

Business Outlook

Pros

The people who work here really care about their members and the community that they serve.

Cons

People don't tend to work hard.

4.0

Nov 10, 2009

Former Employee

Provider service representative

Recommend

CEO approval

Business Outlook

Pros

Nice Benefits, Great People, Good Environment

Cons

If you are commuting to town, there is no parking at the center

2.0

Jul 21, 2008

If you are competent, driven & success oriented don't work at HMSA

Systems analyst

Recommend

CEO approval

Business Outlook

Pros

- The benefits are really good. - The amount of vacation time is better than most companies.

Cons

Downsides: - Low salaries - Incompetence at all levels - People are hired because they are someone's auntie, uncle or cousin, not because of any qualifications - General lack of caring about quality of work - Attitude is "minimum necessary" for everything; no forethought or vision for the future - No accountability - No reward system for performance achievement or project success - Majority of people completely incapable of performing their job to an even adequate level - High level of politics & bureaucracy

Viewing 283 - 285 of 286 Reviews

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Jobs at HMSA

Strategic Executive Assistant

Honolulu, HI

View job

Team Lead - Customer Relations

Retail Associate - Maui

Provider Performance Advocate

Accounts Receivable Representative

HMSA

HMSA reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good people, but not that motivated

Former Employee

If you are competent, driven & success oriented don't work at HMSA

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