Does HMSHost pay their employees well?

According to anonymously submitted Glassdoor reviews, HMSHost employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HMSHost. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at HMSHost?

33% of HMSHost employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HMSHost 2.4 out of 5 for work life balance, 2.3 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at HMSHost?

Barista (297) , Cashier (78) , Manager (77) , Bartender (76) , Shift Supervisor (70) , Server (58) , Server/Bartender (51) , Supervisor (45) , Assistant Manager (43) , Cashier/Barista (35) , Line Cook (35) , Shift Manager (34) , Server/Waiter (31) , Starbucks-Barista (31) , Cook (29)

What are the pros of working at HMSHost according to real employee reviews?

"Good pay and if you’re lucky the associates aren’t as bad as other unions have." ((in 166 reviews)); "There are good benefits and they pay Well.. but it's not a company you want stay with for a long time" ((in 127 reviews)); "Great people and it is a huge global company that could offer growth across the globe." ((in 87 reviews)); "Free food that's it!! Nothing Else and I mean nothing Else" ((in 70 reviews)); "Good money and you never work more than 40 hours" ((in 64 reviews))

What are the cons of working at HMSHost according to real employee reviews?

"Poor management and not responsive to emails" ((in 318 reviews)); "Managers don't bother to call and tell you when you're taken off of the schedule or when you're put back on the schedule." ((in 120 reviews)); "No training provided" ((in 60 reviews)); "The hours are long and If someone calls in sick they make you work their shift." ((in 60 reviews)); "no work life balance at all" ((in 22 reviews))

What are employees saying about HMSHost layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HMSHost layoffs and their outlook for job security at HMSHost in 2026.

What are the top reviewed HMSHost locations?

Charlotte , Orlando , Las Vegas , Bethesda , Los Angeles , Chicago , Phoenix , Dallas , Atlanta , Tampa , Saint Louis , Houston , Fort Myers , SeaTac , Spokane , Portland , Fort Lauderdale , New York , Santa Ana , Jacksonville , Miami , Salt Lake City , Raleigh , Norfolk , Minneapolis , Nashville , Columbus , Newark , Indianapolis , Sacramento

HMSHost reviews

2.8

33% would recommend to a friend

(2,400 total reviews)

Steve Johnson

34% approve of CEO

28% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.9

Compensation and benefits

2.6

Career opportunities

2.4

Work/Life balance

2.3

Culture & values

2.2

Senior management

HMSHost has an employee rating of 2.8 out of 5 stars, based on 2,400 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HMSHost employee rating is 24% below average for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

May 14, 2026

Chaotic HR Environment

Hr specialist

Recommend

CEO approval

Business Outlook

Pros

Advancement opportunities may exist for employees who are willing to handle a very demanding workload and high-pressure environment. The airport setting can provide broad operational experience and exposure to many areas of HR.

Cons

HR operations are understaffed and heavily reactive. Processes rely heavily on manual tracking and communication between multiple managers, which can create confusion and inconsistencies. Workloads can become overwhelming, especially during periods of high turnover or organizational change. Support and communication from leadership may vary significantly by location and department.

1.0

May 14, 2026

Great pay and meals, but toxic coworker issue

Barista

Recommend

CEO approval

Business Outlook

Pros

Free meal every shift, solid pay and tips.

Cons

There was one coworker in particular who was terrible. Management did nothing about this person. Me being the adult tried to handle the situation but this person kept pushing my buttons. They were clearly trying to start drama and I wasn’t having it. To this day this was probably one of the worst people I’ve worked with in my life. Crab in a bucket mentality at its finest. Incredibly immature, just awful to be around and brought others down around them. It was a mix of jealousy and insecurity. The thing is a boss needs to handle that and they didn’t. So I quit, I wasn’t going to stay in a place around someone so awful if the boss couldn’t rein them in.

3.0

May 6, 2026

Stable job with good benefits, poor management

Bartender

Recommend

CEO approval

Business Outlook

Pros

Consistent business/good tips, good benefits. Most pros of this job come from being a union member

Cons

This job provides great stability, but that comes at the expense of flexibility which is important to many; poor management

Viewing 13 - 15 of 2,400 Reviews

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HMSHost reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Chaotic HR Environment

Great pay and meals, but toxic coworker issue

Stable job with good benefits, poor management

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